Summary
Overview
Work History
Education
Skills
TECHNICAL SKILLS
Strength
Languages
Accomplishments
Timeline
Generic

VIKRAM SRIKANTA

Mysore

Summary

Performance-driven and knowledgeable Sales Operations Specialist with 12 plus years of experience. Proven effective leader Skilled at improving daily sales operations, analyzing customer needs, and compiling monthly reports. Committed to promoting the highest standards and company values.

Overview

13
13
years of professional experience

Work History

Manager

JK Tyre & Industries Ltd.
07.2022 - Current
  • Coordinated cross-functional teams to launch new products, ensuring timely delivery and market readiness.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Collaborated with sales teams to forecast demand accurately, optimizing inventory levels and reducing stockouts or overstock situations.
  • Reduced shipping costs for the company by negotiating favorable contracts with carriers and freight forwarders.
  • Conducted market research to identify customer needs, driving strategic planning initiatives for new product development.
  • Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
  • Actively participated in industry conferences, workshops, and seminars to stay informed of the latest trends, technologies, and best practices in transaction risk analysis.

Deputy Manager

JK Tyre & Industries Ltd.
07.2018 - 06.2022


  • Managing new customers onboarding documentation and pricing agreements for all regions.
  • Experience in Handle customers form 5 continents ( Europe, Asia, Americas, Australia & Africa)
  • Work with cross functional teams to manage and present monthly, quarterly and annual metrics and analysis on marketing and business performance.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Identify and implement improvements to processes and systems to work efficiently, delivering excellent service and customer satisfaction
  • Administering export processes to ensure compliance to organizational policies and procedures for all plants in India and Mexico.
  • Worked diligently to resolve unique and recurring complaints.

Assistant Manager

JK Tyre & Industries Ltd.
07.2014 - 06.2018
  • Analyze processes to determine methods of improving efficiency and reducing cost
  • Working with vendors to provide feedback on products, develop trainings and manage access
  • Working closely with Operations, Supply Chain, Finance, Customer Service, and Commercial Operations teams to help develop/refine standardized business processes
  • Scheduling Agreement, Pricing Procedures, Delivery Order Processing with Shipment and routes determination, Billing Management, Stock Transfer Orders, Inter-company billing
  • Develop and manage Performance Goals and reporting


Senior Executive

JK Tyre & Industries Ltd.
01.2012 - 06.2014
  • Coordinating with marketing department for Monthly sales plan
  • Preparation of transporters performance rating based on their delivery compliance
  • Responsible for availing CENVAT credit of Input, Capital & Service tax and ensure 100% Compliance
  • Constructive solutions to challenges faced in Logistics and supply chain process
  • Maintaining Department procedures manual detailing processing requirements of each individual account
  • Assisted in Maintaining accurate stock records & schedules
  • Monitored the lodging & settlement of claims with carrier, supplier on discrepancies.

Education

Master of Business Administration - Marketing

University of Mysore
Mysore
2011

Bachelor of Business Management - Marketing

SBRR Mahajana First Grade College
Mysore
2008

Skills

  • Project Management
  • Supply chain and logistics
  • Process Improvement
  • Cross-functional communications
  • Result oriented
  • Export Operations
  • Analytics
  • Continuous Improvement
  • Excellent time management
  • Communication skills

TECHNICAL SKILLS

  • Expertise in MS Office tools
  • Good understanding of Power BI
  • Collaboration
  • Analysis
  • Customer Service
  • Process Management
  • SAP - SD and FI Module

Strength

  • Team Player
  • Self- motivated
  • Adaptability
  • Problem solving
  • Strategic Thinking

Languages

English Hindi Kannada

Accomplishments

  • Maintained consistent and on-time delivery record with 90% of all orders on time.
  • BOM cost optimization of upto 25%.
  • Successfully implemented factory stuffing process across all plants.
  • Assessed potential issued and recommended solutions that were within budget constraints.
  • Consistently received positive feedback from customers and which led in repeat business by developing long-term relationships with customers.

Timeline

Manager

JK Tyre & Industries Ltd.
07.2022 - Current

Deputy Manager

JK Tyre & Industries Ltd.
07.2018 - 06.2022

Assistant Manager

JK Tyre & Industries Ltd.
07.2014 - 06.2018

Senior Executive

JK Tyre & Industries Ltd.
01.2012 - 06.2014

Master of Business Administration - Marketing

University of Mysore

Bachelor of Business Management - Marketing

SBRR Mahajana First Grade College

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VIKRAM SRIKANTA