Vikrant Dhir
Sales Specialist
Gurgaon
Summary
Experienced E-learning industry professional with proven expertise in student counseling, online demo sessions, and revenue generation. Demonstrated track record of exceeding targets through effective customer profiling, objection handling, and building strong student relationships. Skilled in CRM tools, presentation delivery, and understanding consumer behavior in the education sector.
Overview
4
4
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Consultant
Consult Learning
01.2023 - Current
- Acted as a strategic advisor for prospective clients, helping identify learning solutions through data-driven needs analysis
- Maintained a sales pipeline using CRM tools like Salesforce and LeadSquared to track key metrics and ensure target achievement
- Collaborated with cross-functional teams (product, marketing, academic operations) to improve customer experience and drive adoption
- Conducted market analysis to understand user behavior, generate insights, and define positioning strategies
- Consistently exceeded quarterly sales targets through strategic client engagement across data science and AI programs
Senior Product Associate
Impact Point America
10.2022 - 01.2023
- Maintained consistent communication with leads via email, phone, and digital platforms, aligning customer pain points with tech solutions
- Conducted user feedback on Product and Experience teams, supporting iterative product enhancements
- Provided structured feedback to identify patterns and influence roadmap prioritization
- Collaborated with international teams across multiple time zones to streamline sales processes and reduce response time
- Consistently exceeded monthly sales quotas throughout tenure through data-driven prospecting
Lido Learning
Business Development Associate
08.2021 - 04.2022
- Engaged with customers across multiple touchpoints, contributing to end-to-end sales cycle and data gathering for customer feedback
- Used CRM tools to monitor outreach effectiveness, segment audiences, and drive decision-making with insights
- Acted as change-to-commerce efforts through strategic product demonstrations and consultative selling approach
- Built and maintained strong relationships with parents and students, achieving excellent customer satisfaction ratings
- Implemented AI strategies for sales scripts, improving lead qualification efficiency substantially
Education
B.Tech - Mechanical Engineering
Vellore Institute of Technology
01.2020
Higher Secondary (12th Grade) - undefined
DH Lawrence
01.2016
Skills
Student Counseling
E-Learning Industry
Online Demo Sessions
CRM Tools
Revenue Generation
Target Achievement
Student Counseling
Parent Advisory
Presentation Skills
English Communication
Revenue Generation
Target Achievement
Objection Handling
Pipeline Building
CRM Systems
E-Learning Platforms
Online Demo Tools
Customer Profiling
Certification
Google Project Management Certificate - Google - 2023
Product/Technical Projects
- Analyzed profitability models across supply chain tiers using data flow simulations. Applied SQL and Excel to evaluate impact of shared information on margins across stakeholders.
- Developed market entry strategy for North American EdTech market through research and localized sales approaches.
Timeline
Senior Consultant
Consult Learning
01.2023 - Current
Senior Product Associate
Impact Point America
10.2022 - 01.2023
Lido Learning
Business Development Associate
08.2021 - 04.2022
B.Tech - Mechanical Engineering
Vellore Institute of Technology
Higher Secondary (12th Grade) - undefined
DH Lawrence