Vikrant Gondkar
Pune ,Maharashtra
Summary
Dynamic Administrative Manager with a proven track record at George Street Hotel, enhancing operations management and administrative efficiency. Expert in business strategies and human resources management, I significantly improved workflow processes. Skilled in quality assurance and inventory oversight, my leadership ensured a customer service excellence, fostering team collaboration and driving administrative innovation.
Overview
2
2
years of professional experience
Work History
Administrative Manager
George Street Hotel
Oxford
04.2022 - 05.2023
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Directed and oversaw office personnel activities.
Instore Team Member
Domino's
Oxford
01.2022 - 03.2022
Customer Service Representative
ST Laurn Hotel
Shirdi
06.2021 - 08.2021
- Answered customer inquiries and provided accurate information.
- Answered incoming calls and emails, providing frontline customer support or assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Master of Science - International Business Management
Oxford Brookes University
Oxford, United Kingdom11.2024
Bachelor of Science - Agriculture
College of Agriculture
Loni, Ahmednagar, India10.2021
Skills
- Business strategies
- Administrative improvement
- Operations Management
- Quality Assurance
- Administrative background
- Inventory and supply oversight
- Human Resources Management
Hobbies and Interests
- Bowling
- Swimming
- Basket Ball
- Horse Riding
Languages
- Marathi
- Hindi
- English
Personal Information
- Place of Birth: Sangamner, Maharashtra, India
- Date of Birth: 10/05/99
- Gender: Male
- Nationality: India
- Marital Status: Unmarried
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Administrative Manager
George Street Hotel
04.2022 - 05.2023
Instore Team Member
Domino's
01.2022 - 03.2022
Customer Service Representative
ST Laurn Hotel
06.2021 - 08.2021
Master of Science - International Business Management
Oxford Brookes University
Bachelor of Science - Agriculture
College of Agriculture
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