VIKRANT KUMAR
Summary
Dynamic Senior Business Analyst with a proven track record at Tiger Analytics, excelling in Agile execution and stakeholder management. Spearheaded the delivery of 500+ Power BI dashboards, achieving 95% on-time delivery. Proficient in SQL and business process mapping, driving impactful insights and enhancing team performance through effective mentorship.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SENIOR BUSINESS ANALYST
Tiger Analytics
07.2023 - Current
- Led Agile execution for three teams as Scrum Master, facilitating sprint ceremonies, and ensuring timely delivery through proactive impediment resolution.
- Enhanced Agile maturity across 3 teams by mentoring 20+ members on Scrum, managing 100+ Jira tickets per sprint, and building 5+ custom dashboards to track velocity, burndown, aging, and capacity KPIs.
- Led a 20+ member BI team to deliver 500+ Power BI dashboards, with 95% on-time delivery, enabling real-time insights across the supply chain, finance, and business operations.
- Created and delivered 50+ project update presentations, meeting minutes, and sign-off documents, ensuring transparent stakeholder communication, and seamless project execution and alignment.
- Collaborated with business stakeholders to define and deliver three use cases, including predictive dashboards and real-time tracking reports for port operations, logistics efficiency, and resource planning.
- Led a 3-member support team post go-live, following the successful delivery of two key use cases: standardized ticket handling processes, and reduced incident volume by 40%.
BUSINESS ANALYST
Tiger Analytics
06.2022 - 07.2023
- Documented business processes for a US-based car rental platform, creating detailed process guides and automated code blocks (SQL, Python, VBA) to support data-driven decisions.
- Developed flow diagrams for complex SQL, Python, and VBA code, simplifying understanding for both technical and non-technical stakeholders, improving clarity efficiency and decision-making.
- Led an 8-member team as Project Coordinator for a retail apparel brand, managing tasks via Jira, conducting daily scrum calls, and ensuring clear role assignments, and tracking project progress.
- Designed and effectively managed a team activity sheet, clearly outlining individual responsibilities, improving coordination, and enhancing overall team accountability.
Intern
Indian Oil Corp Ltd.
06.2021 - 08.2021
- Surveyed 1000+ Customers to know the information regarding the buying experience & feedback.
- Coordinated with Petrol-pump sales personal to get consumer insight of XP100 Product.
- Initiated Promotional offers based on survey (led to increase in 3-5% sales in a day).
Intern
Perfeth
11.2020 - 01.2021
- Lead a Project (Enrolled 40+ Campus Leaders across the India and Onboarded 8+ Experts).
- Managed Perfeth Talks with Tech Leaders to create awareness about the company and provide career guidance for undergrads, enhancing engagement and industry connections.
OPERATIONS EXECUTIVE
Kraftstar Management
05.2019 - 06.2020
- Managed P&L: Analysed 100+ wedding's cost and revenue data to improve profitability by 5%.
- Managed end-to-end operational tasks including communications, plans, and outcomes of the project.
- Handled and solved queries related to budget, planning, and managing the event of 150+ customers, ensuring seamless execution, cost efficiency, stakeholder alignment, and client satisfaction.
Education
MBA - Marketing and Operations
IIT
Roorkee01.2022
B.Tech - Electrical Engineering
SOA University
Bhubaneswar01.2019
Skills
- Agile methodology
- Stakeholder management
- Business process mapping
- SQL
- Power BI
- Python
- Project Management
- Jira
Certification
- Lean Six Sigma Green Belt Certification
- Business Analyst Certification by iNeuron
Por And Extra Curricular Activities
- Placement Coordinator: Facilitated successful placements of 700+ students at IIT Roorkee.
- Campaign Manager: Handled the campaign as Campaign Manager for Hult Prize at IIT Roorkee.
- Sports Coordinator: Planned and organized recreational and fun events for the batch (6+ events).
Timeline
SENIOR BUSINESS ANALYST
Tiger Analytics
07.2023 - Current
BUSINESS ANALYST
Tiger Analytics
06.2022 - 07.2023
Intern
Indian Oil Corp Ltd.
06.2021 - 08.2021
Intern
Perfeth
11.2020 - 01.2021
OPERATIONS EXECUTIVE
Kraftstar Management
05.2019 - 06.2020
MBA - Marketing and Operations
IIT
B.Tech - Electrical Engineering
SOA University