A driven Account Development Representative with notable experience in sales and customer engagement. Skilled in identifying potential clients through various means including cold calling, emails, and social media. I am confident in selling value propositions effectively and am known for consistently surpassing goals. Bringing resilience, adaptability, and a customer-centric approach, I am an asset for any team's success and growth.
Overview
9
9
years of professional experience
Work History
ACCOUNT DEVELOPMENT REPRESENTATIVE
ABM | AVALARA TECHNOLOGIES PVT LTD
03.2024 - Current
Conducting comprehensive research to identify high-potential target accounts in North America
Utilized various tools and platforms to gather insights on target account's needs, pain points, and decision-making processes
Developing and executing personalized outreach strategies tailored to each target account
Crafting compelling and relevant messages for emails, calls, and social media interactions to engage key stakeholders within target accounts
Proactively engaging with key decision-makers and influencers within target accounts to generate interest and schedule meetings for the sales team
Qualifying leads and opportunities to ensure alignment with the company's ideal customer profile
Maintaining regular contact with target accounts to nurture relationships and keep them engaged throughout the sales cycle
Provide product demos to showcase Avalara's offerings
Send proposals tailored to client needs and conduct negotiations to reach mutually beneficial agreements
Close deals to meet and exceed sales targets
Onboarding new partners as well as work with existing partners to expand and strengthen the channel network
Working closely with channel partners to generate new sales opportunities and pushing partners to the next tire by meeting and exceeding expected sales figures
Providing value through sharing relevant content, insights, and updates that addressed the specific needs and interests of each account
Tracking and managed account interactions, progress, and outcomes in the Salesforce CRM system
Analysing data to measure the effectiveness of ABM strategies and identified areas for improvement
Following up with webinar/trade shows/corporate events attendees to ensure ongoing engagement and identified new opportunities within target accounts
Staying up to date with industry trends, market conditions, and competitor activities to inform account strategies
Participating in ongoing training and development to enhance skills and knowledge related to ABM and account development.
ACCOUNT DEVELOPMENT REPRESENTATIVE
AVALARA TECHNOLOGIES PVT LTD
05.2023 - 02.2024
Engaging with key decision makers from US mid-market firms to build and maintain an in-depth knowledge of Avalara products and services
Proactively identify and qualify new business opportunities through inbound and outbound strategies
Employ effective prospecting techniques to create a robust pipeline of potential clients
Engage with prospects via phone, email, and social channels, delivering compelling messaging to generate interest in company products and services
Building and maintain relationships with key decision-makers, understanding their business needs
Acquiring an in-depth understanding of company products and services to effectively communicate value propositions to potential clients
Staying abreast of industry trends to provide informed insights during client interactions
Implementing strategic follow-up communications to nurture leads, enhance customer interest, and move prospects through the sales funnel
Utilizing tools like Salesforce, Outreach, ZoomInfo, LinkedIn, 6th sense, etc
To track and manage lead progression, ensuring timely follow-up, accurate record-keeping and industry research
Consistently meeting and exceeding monthly, quarterly and yearly quotas for sales qualified and marketing qualified opportunities
Implementing effective strategies to optimize the conversion rate from lead to opportunity
Participating in regular team meetings to share insights, discuss challenges, and contribute to overall team success.
SALES DEVELOPMENT REPRESENTATIVE
AVALARA TECHNOLOGIES PVT LTD
12.2020 - 04.2023
Effectively responding to and qualifying web and phone inquiries, ensuring a seamless interaction regarding products
Crafting exceptional first impressions for prospects and customers, consistently delivering a world-class experience
Building and maintaining an in-depth knowledge of products and services to effectively address prospect's queries
Proactively maintaining engagement with both new and existing leads through creative follow-up communications, designed to sustain and increase interest in products
Consistently achieving and surpass monthly quotas for qualified and sales accepted opportunities
Actively collaborating with team members within the department and make meaningful contributions to the organization.
BUSINESS DEVELOPMENT EXECUTIVE
AXPERTINO PVT LTD
03.2017 - 11.2020
Setting up an appointment for the sales team by making cold calls and educating the prospects from US based businesses about company's products and services
Identifying and qualifying potential clients, aligning their needs with the company's products and services
Initiating and nurturing relationships with prospects through effective communication and needs analysis
Staying informed about industry trends, competitor activities, and market dynamics to enhance strategic outreach efforts
Conducting in-depth research on potential clients, ensuring personalized and targeted engagement
Planning and executing targeted sales campaigns, both independently and in collaboration with marketing teams, to increase brand visibility and generate new business opportunities
Tailor messaging to align with client needs and company value propositions
Facilitating smooth handovers of qualified opportunities to the sales team, providing detailed insights and context.
RESEARCH ANALYST
SKY INTEGRATED SYSTEMS PVT LTD
08.2015 - 02.2017
Doing research and data mining to identify right party contacts and generate database of potential clients using various tools like ZoomInfo, LinkedIn, Hoover, Manta, Jigsaw etc
Making cold calls to ask for prospects consent to receive an email communication from Clients
Generating database based on specifications provided by clients