Analytical and dedicated professional offering close to twelve years of experience in Pharmacovigilance, case processing, individual case safety reports (Pre and Post-marketing cases), query management, compliance investigations, MedDRA coding, and data validation. Proven accomplishments in building and mentoring a team to achieve the company's and personal goals. Possess in-depth understanding of drug safety reporting (European and US region) and proven skills in coordinating and leading variety of people and projects with an ability to develop strategic plans. Five years of experience in project management with specialization in set up and automation of book-in process along with global and local literature process.
Overview
9
9
years of professional experience
Work History
SENIOR MANAGER, PV OPERATIONS
Parexel International
Mohali
04.2023 - Current
Managed the daily operations of multiple departments to maximize efficiency
Consistently met and exceeded company goals
Implemented cost-saving initiatives to reduce overhead costs
Analyzed data from various sources to identify trends and make actionable recommendations for improvement
Managed multiple projects and priorities in a fast-paced environment
Managed multiple high-priority projects simultaneously while meeting tight deadlines
Built strong relationships with sponsors
Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments
Evaluated operational costs and identified areas of improvement
Successfully managed and developed a team of 35+ employees, demonstrating strong leadership skills
MANAGER
Parexel International
Mohali
03.2019 - 03.2023
Led team to process daily case procedures, identify areas of improvements, develop, and implement plans to steer
Business process
Improve performance delivery by allocating resources in line with budget and set schedule
Support
Senior management with innovative ideas and impeccable strategies leading to business and revenue growth
Suggestion
To clients to improve efficiencies of the processes and coming with innovative ideas
Training team members to improve
Key Contributions:
Increased revenue for the projects exponentially by winning more business activities
Involved in supporting ad-hoc requests from clients
Part of initiatives apart from daily routine activities
Best feedback from the clients
ASSOCIATE TEAM MANAGER
Parexel International
Mohali
11.2018 - 02.2019
Responsible for providing guidance and direction to a team of drug safety associates
Setting goals for staff and assessing individual performance and achievements according to company HR processes
Managing people development and talent management
Performing regular reviews for team members and providing appropriate feedback
Ensuring data collection and preparation of metrics is provided to senior management on a regular basis
Plan and schedule activities and deliverables
Plan and manage resources
Monitor progress according to the client's requirements
Primary contact for client communication
Planned daily, monthly, and annual work capacities for the team
Established capacities and distributing work as per incoming workflow
Conducted refreshers and trainings for the case processing team
Interaction with internal or external contacts to resolve issues related to the processing of ICSRs
Liaison with Project Manager/Team Leads to understand the training needs of team members, as required
Involved in Business Contingency Planning, Pandemic Planning, and Inspection Readiness
PHARMACOVIGILANCE SPECIALIST
Parexel International
Mohali
04.2015 - 10.2018
PHARMACOVIGILANCE ANALYST - Quantum Solutions India, Chandigarh, April 2014 - March 2015
PHARMACOVIGILANCE SCIENTIST - Quantum Solutions India, Chandigarh, December 2012 - March 2014
Drug Safety Experience:
Expertise in management of Individual Case Safety Reports (ICSRs) of all case types (spontaneous
Clinical studies and solicited programs) which includes:
Triage of ICSRs to determine whether they qualify for expedited reporting or not and the timelines
Within which they need to be submitted to the regulatory authorities
Initiation/registration of ICSRs into the safety database
Conducting duplicate searches prior to initiation and identifying potential duplicates
Managing duplicate couples/cases appropriately
Data entry of ICSRs in the safety database, including determining the expectedness of adverse
Events against various labeling documents (such as SPC, CDS, IB etc.), writing case summaries, assessing
Causalities if required and writing CIOMS comments if required
Data validation i.e
Cross checking against source documentation
Expertise in MedDRA coding in accordance with "MedDRA Term Selection: Points to Consider"
Expertise in managing safety data on various safety databases
Maintaining a good working knowledge of the AE safety profile of assigned drugs/class of drugs, Reference Safety
Information documents, data entry conventions and guidelines, aggregate reporting conventions and guidelines, client's
Procedures and international drug safety regulations including:
Maintaining an awareness of global regulatory reporting obligations and organizing workload to ensure compliance with
Internal and regulatory timelines for adverse event reporting
Interacting with appropriate client personnel to resolve issues related to the processing of ICSRs in accordance with
Client's policies
Responding to clients/customers in a timely manner
Expertise in handling the Enterprise Resource Planning (ERP) system
Literature Experience
Parexel International
Mohali
Expertise in processing literature cases which include cases from medical journals abstracts, poster presentation
Literature summary cases and full literature articles including clinical cases (including interventional and noninterventional
Case studies) and spontaneous reports
Have been communicating with the authors for the required
Information on articles
Have experience in review and validity assessment of articles, triage, duplicate searches
Registration, MedDRA coding, AE text writing, QC of literature (both clinical and spontaneous) reports, query
Identification and tracking
Local Literature Screening Experience
Handling local literature screening for non-indexed journals of various countries
Conducting weekly screening of non-indexed journals for list of products provided by country specific
Affiliates
Sending weekly notifications to affiliates stating incoming for the week, number of valid citations for
ICSRs and PSUR's
Training & Mentoring Experience
Received training as a trainer ("Train the Trainer") and mentor
Provided training to Drug Safety Associates on case coding and good pharmacovigilance practices
Mentored Drug Safety Associates to ensure confident coding of ICSRs
Providing training to affiliates located at different sites via live meetings
Education
MASTER OF PHARMACY - PHARMACEUTICS
Chitkara College of Pharmacy, Chitkara University
Rajpura, Punjab
01-2012
BACHELOR OF PHARMACY -
Swami Devi Dyal Institute of Pharmacy
Barwala, Haryana
01-2010
Skills
Strategic Planning and Development
Attention to Detail and Accuracy
Regulatory Compliance and Protocols
Compliance Investigations
Case Management
Project Management
Team Leadership and Mentoring
CAPA writing
Process Optimization
Proven skills in people management
Employee Coaching and Motivation
Managing Operations and Efficiency
Safety Regulations
Quality Standards
Personal Information
Title: Senior Manager, PV Operations
References
Neha Thakur, Parexel International PVT LTD, Director, neha.thakur2@parexel.com
Rahul Arora, Deputy Director and Head Pharmacovigilance and Safety, (981) 502-8600, drarorarahul@gmail.com