VIKRANT TANAJI BHAGAT

Workday Release Management:

• Led Workday release implementations with stakeholders and HRT teams.
• Conducted testing, validation, and troubleshooting of new features.
• Coordinated with Change Management for smooth deployments.
• Ensured adherence to release timelines and production adoption.

Help Project & Support:

• Acted as Workday SME, supporting end-user queries and issues.
• Ensured correct system configurations and ongoing HR support.
• Developed documentation and training materials for end-users.

EIB Support:

• Resolved EIB integration issues, ensuring smooth data flow.
• Monitored and troubleshot data load failures.

System Configuration & Support:

• Configured Workday modules (e.g.,Workday Help, Recruiting, Talent Management).
• Assisted in business process and security role configurations.

Data Management & Reporting:

• Ensured data accuracy and resolved discrepancies in Workday.

User Training & Adoption:

• Delivered end-user training and developed adoption strategies.
• Collected feedback to drive ongoing training improvements

• Provided day-to-day support to internal business partners and end users across the organization for the Core HR module.
• Managed both day-to-day Help Desk tickets (ServiceNow) as well as Workday Inbox items, and ensured that SLAs are met (Tier 1 or Tier 2 support).
• Collaborated with other Senior Workday Analysts for day-to-day support of HCM configuration requests, access requests, troubleshooting, and resolving data/system-related issues, etc.
• Performed day-to-day support and maintenance on HR transactions, including onboarding, background check review, compensation review, organization assignments, job changes, etc.
• Coordinated with team members for a proper and smooth flow of the SDLC.
• Handled the failure of integrations, optimizing reports.
• Good hands-on experience with loading mass data through EIB inbound, such as Create Position, New Hire, Compensation Change, etc.
• Communicates effectively with colleagues and leaders at all levels of the organization.