VIKRANT THAKUR
Pune
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Overview
6
6
years of professional experience
Work History
SENIOR BUSINESS DEVELOPMENT MANAGER
NXTWAVE DISRUPTIVE TECHNOLOGIES PVT LTD
HYDERABAD
2022.05 - Current
- Q&A lead, Customer support lead, Finance operations lead
- Responsible for sales related to IT courses (Full stack,
- AI/Ml, Data science,etc
- Along with 8 team leaders & 50+
- Associates for Maharashtra state
- Quality analysis of the calls made to the clients
- Customer support for Presales & after sales
- Taking it further with the loan process from different NBFCs registered with us for the students enrolled
- Generating end to end revenue for the organization from closing the lead to getting the loan disbursed
- Also responsible for missed payments collection through DPD calls
- Resolved customer complaints regarding sales and service
- Qualified customers to promote products and services and secure new contracts
- Met and exceeded sales goals and key performance metrics through competitive pricing and value-based marketing efforts
- Increased company revenue through staggered payment plans, discounts, and referral programs to boost sales.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
ASSOCIATE DIRECTOR (SALES & OPERATIONS)
WHITEHAT JR
Mumbai
2020.10 - 2022.04
- Contributed towards onboarding 750+ schools all over India
- Expertise in LEAD GENERATION
- Hold a database for KDMs of Schools around 2lakh+Expertise in
- MARATHI, Native supply and demand both in online and offline teacher allocations
- Lead NASSCOM (Gov aided Programme) Successfully
- Serviced all the onboarded schools with correct infra for the curriculum and after sales services with 97% of satisfaction rate
- Handled team size of 37 people along with continuous over delivering the targets and maintained top notch customer satisfaction
- Closed deals for 137 schools throughout India with more than 19000+ students and still counting. Oversaw daily operations to ensure high levels of productivity. Worked flexible hours; night, weekend, and holiday shifts. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Monitored competitor products and sales and marketing activities, shifted strategy accordingly, and scaled industry best practices across all customers.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with team members to achieve target results.
BUSINESS DEVELOPMENT MANAGER
WATERLOO DISTRIBUTORS PVT LTD
Pune
2018.04 - 2020.07
- Served Pune,Karad, Ahmadnagar, Aurangabad regions for the distributor and touched revenue of 1.2 cr+ every quarter
- Team size of 38 was reporting to me in terms of D2C sales
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
SENIOR BUSINESS DEVELOPMENT ASSOCIATE
Kothari Hyundai
Pune
2016.01 - 2018.01
- Handled a team of 3 people & Delivered a sale of total 74
- Premium cars in this period where the revenue was aroun 3cr
- Monitored and managed staff performance to attain target metrics both individually and team unit
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building
- Utilized CRM system to maintain sales, revenue, and invoice records.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
Science
Bhaskaracharya Vidyaniketan
AURANGABAD03.2009
H.S.C. - Science
Deogiri College
AURANGABAD03.2011
MECHANICAL ENGINEERING -
P.E.S. College of Engineering
AURANGABAD10.2015
Skills
- Customer Support
- Q&A
- Finance operations
- NBFC coordination
- Sourcing operations
- Operations
- Sales campaigns
- Direct sales
- Cold calling
- Market research
- Salesforce
- Pipeline management
- Team building and leadership
- Talent acquisition
- Customer relations
- Performance management
- Oversee operations
- LANGUAGE
- MarathiHindiEnglish
- ENGLISH, Fluent
- HINDI, Native
- PROFESSIONALSUMMARY
- Accomplished sales management professional with strong Sales
- Management background and expert leadership abilities. Focused,
- Results-driven, and ambitious in pursuing sales targets and
- Coordinating resources to achieve challenging objectives. Proactive
- In reviewing KPIs and realigning strategies.
- Performance Evaluations
- Discount Rate Requirements
- Client Consultations
- Sales Targeting
- Lead Identification and Generation
- Business Objective Analysis
- Customer Acquisition
- Training and Development
- Market Penetration
- Sales and Marketing
- Team Collaboration
- P&L Responsibility
- Team Leadership
- CRM Platforms
- Customer Service
- Lead Generation
- Team Recruiting and Onboarding
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
SENIOR BUSINESS DEVELOPMENT MANAGER
NXTWAVE DISRUPTIVE TECHNOLOGIES PVT LTD
2022.05 - Current
ASSOCIATE DIRECTOR (SALES & OPERATIONS)
WHITEHAT JR
2020.10 - 2022.04
BUSINESS DEVELOPMENT MANAGER
WATERLOO DISTRIBUTORS PVT LTD
2018.04 - 2020.07
SENIOR BUSINESS DEVELOPMENT ASSOCIATE
Kothari Hyundai
2016.01 - 2018.01
Science
Bhaskaracharya Vidyaniketan
H.S.C. - Science
Deogiri College
MECHANICAL ENGINEERING -
P.E.S. College of Engineering
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