Summary
Overview
Work History
Education
Skills
Internship
Personal Information
Hobbies and Interests
Disclaimer
Timeline
Generic
VIMAL KUMAR

VIMAL KUMAR

Sadabad, Uttar Pradesh

Summary

I would like to explore the world of hospitality industry and learn and grow in such a manner which would help me achieve success. All the practical knowledge that I would acquire or learn from this industry would not come only as an experience, but would also help me build a strong knowledge base with regards to the hospitality industry at an international level. This kind of growth and exposure will not only do justice to the enthusiastic learner in me but also to my work and career. Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Overview

11
11
years of professional experience

Work History

Startup Founder

Trippers Destination
New Delhi
05.2022 - Current
  • Key Account: Paras Group of Hospitals.
  • Organized business trips for staff members by arranging transport and accommodation.
  • Create multiple reports to analyze the travel trend, costing, and other aspects, and then work out accordingly to minimize the cost.
  • Maintained a positive work environment that promoted collaboration between team members.

Process Developer

Upcurve Pvt Ltd
Pune
06.2019 - 05.2022
  • Resolved any issues related to travel plans and services.
  • Responded promptly to customer inquiries via phone, email or in-person contact.
  • Maintained up-to-date knowledge of airlines' rules and regulations for domestic and international travel.
  • Responded promptly to customer emails and phone calls regarding bookings or special requests.
  • Worked on booking requests like Cancellation, Refund, rescheduling, etc.

Hotel Operation Executive

Go-Ibibio Group
Gurgaon
02.2016 - 01.2019
  • Answered customer inquiries over the phone and via email.
  • Participated in team meetings to discuss strategies for improving customer satisfaction levels.
  • Worked on hotel sold-out cases and provided the alternate within TAT.
  • Worked with the Reconfirmation team.

Front Office Associate

The Ashtan Sarovar Portico
New Delhi
07.2014 - 02.2016
  • Ensured that all guest requests were met promptly, courteously and efficiently.
  • Maintained daily records of room availability and rates.
  • Assisted guests with check-in and check-out procedures as needed.

Front Office (Job) Training

The Gateway Hotel ( Taj Hotels)
Nashik
12.2013 - 06.2014
  • Maintained daily records of room availability and rates.
  • Ensured that all guest requests were met promptly, courteously and efficiently.
  • Assisted guests with check-in and check-out procedures as needed.

Education

B.Sc. in Hotel Management, Catering, Travel & Tourism -

Dr. MPS GROUP, COLLEGE OF HOTEL MANAGEMENT
AGRA, Uttar Pradesh, India
06-2013

Class 12th - P.C.B.

U.P. Board
Sadabad, Uttar Pradesh, India
05-2010

Class 10th -

U.P. Board
Sadabad, Uttar Pradesh, India
05-2006

Skills

  • Presentation
  • Organized
  • Work Planning
  • Mentoring
  • Computer
  • Team Supervision
  • Documentation And Reporting
  • Leading Team Meetings
  • Call Center Operations
  • Problem-Solving

Internship

Industrial Training in Front Office & Housekeeping, The Gateway Hotel, Nashik, Maharashtra, India, 05/15/13, 11/15/13

Personal Information

  • Passport Number: Y4894522
  • Date of Birth: 10/07/1990
  • Marital status: Married

Hobbies and Interests

Traveling

Disclaimer

I hereby declare that the above information is correct to the best of my knowledge

Timeline

Startup Founder

Trippers Destination
05.2022 - Current

Process Developer

Upcurve Pvt Ltd
06.2019 - 05.2022

Hotel Operation Executive

Go-Ibibio Group
02.2016 - 01.2019

Front Office Associate

The Ashtan Sarovar Portico
07.2014 - 02.2016

Front Office (Job) Training

The Gateway Hotel ( Taj Hotels)
12.2013 - 06.2014

B.Sc. in Hotel Management, Catering, Travel & Tourism -

Dr. MPS GROUP, COLLEGE OF HOTEL MANAGEMENT

Class 12th - P.C.B.

U.P. Board

Class 10th -

U.P. Board

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