VIMALA KUMARI SEEPANA

• Developed process documentation, including procedure manuals, user guides and job aids.
• Assisted in the development of operational policies and procedures to ensure compliance with company standards.
• Performed data entry tasks to update customer records and maintain accuracy of information.
• Monitored performance metrics to measure process effectiveness and suggest modifications as needed.
• Identified potential risks associated with processes and recommended corrective actions.
• Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
• Reviewed customer feedback surveys and implemented necessary changes based on results.

Responsibilities

• Receive, catalogue and prepare samples and perform testing on prepared samples
• Handle biochemical substances carefully, according to study parameters.
• Record detailed observations and notes pertaining to sample collection.
• Hygiene of the laboratory (I take it up as my personal responsibility to keep my surroundings clean).
• Testing different machines and doing formulations and testing.
• Doing research work on different products and improving the quality of the product day by day by performing different tests on it.
• Quality checking of the products and analysis the efficiency of the products.

Research in appropriate markets and industries for content creation.

• Write various forms of pieces for content marketing purposes, such as long-form articles, blog posts, bylines, thought leadership reports, with SEO-friendly headlines, and call to actions (CTA) for digital platforms.
• Draft and edit marketing collaterals, such as brochures, ebooks, video scripts, external articles, and press releases.
• Evaluate key metrics and key performance indicators(KPI) to measure content performance.