Vinay Chaudhary
Tourism
Ghaziabad
Summary
Experienced Destination Manager with a robust track record in promoting travel destinations across major European countries such as France, Germany, Italy, Spain, and the United Kingdom.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
North India Sales Manager
Brightsun.co.in
08.2024 - Current
- Handling team of Field Agents
- Managing sales and increasing sales volume
- Handling B2B & B2C holiday packages sales
- Designing itineraries as per customer request
- Experience in International holiday packages sales
- Expertise in Europe packages, Middle east and far east
- Daily F2F meetings with clients
- Identifying new business in North India Market.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Increased territory sales by developing and implementing effective sales strategies.
- Analyzed market trends to identify new opportunities for growth within the industry segment.
Assistant Travel Desk Manager
SPAR KROGNOS Marketing Pvt Ltd.
09.2021 - 07.2024
- Assisted in budget development and monitoring to maintain financial stability within the department
- Analyzed customer feedback to identify areas for improvement, implementing changes as necessary to continually enhance overall service quality
- Enhanced customer satisfaction by promptly addressing travel concerns and providing personalized solutions
- Mentored junior staff members, fostering a positive work environment and promoting professional growth
- Streamlined travel booking process for increased efficiency and improved client experience
- Oversaw daily operations at the travel desk, maintaining efficient workflows while addressing any issues as they arose quickly
- Coordinated complex international trips involving multiple destinations and transportation modes, ensuring seamless transitions between connections for clients' convenience
Holiday Sales Associate
Goomo Orbit Corporate & Leisure Travels Pvt. Ltd.
07.2016 - 03.2020
- Handled multiple customer requests simultaneously, providing prompt and accurate assistance during peak holiday season
- Provided expert advice and tailored holiday package recommendations to clients, enhancing their travel experiences across Europe
- Developed strong relationships with repeat customers by remembering preferences and offering personalized travel suggestions
- Exceeded daily sales goals consistently throughout the holiday period by building rapport with customers and upselling products when appropriate
- Managed high volume of customer returns/exchanges efficiently while adhering to company policies during the post-holiday period
- Extensive expertise in European travel destinations, including cultural landmarks, accommodations, transportation options, and local attractions
- Contributed to team success through consistent achievement of personal sales goals and performance metrics
- Handled customer inquiries with professionalism, addressing concerns promptly and effectively to ensure positive experiences
Holiday Consultant
Goibibo
03.2014 - 06.2016
- Increased repeat business by building strong relationships with clients, consistently delivering exceptional service and promptly addressing concerns
- Conducted thorough research on various destinations to maintain an extensive knowledge of available offerings for clients' unique vacation needs
- Negotiated pricing with preferred vendors for better value packages offered to customers while maintaining profitability margins for the agency
- Maintained accurate records of all transactions, adhering to company guidelines for proper documentation and organization
Education
BBA -
SD College of Management Studies
Skills
Holiday Packages
Field sales
Regional sales management
B2B sales expertise
Conducting client meetings
Lead generation
Business planning
New business development
Product knowledge
Sales expertise
Territory sales
Air ticketing Sales
Timeline
North India Sales Manager
Brightsun.co.in
08.2024 - Current
Assistant Travel Desk Manager
SPAR KROGNOS Marketing Pvt Ltd.
09.2021 - 07.2024
Holiday Sales Associate
Goomo Orbit Corporate & Leisure Travels Pvt. Ltd.
07.2016 - 03.2020
Holiday Consultant
Goibibo
03.2014 - 06.2016
BBA -
SD College of Management Studies
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