Customer-focused Samsung Experience Consultant with expertise in customer engagement and technical support. Specializes in identifying needs and delivering tailored solutions to enhance product knowledge and foster loyalty. Committed to creating positive experiences through exceptional service and effective multitasking.
Overview
9
9
years of professional experience
Work History
samsung experience consultant
samsung india electronics pvt ltd
udaipur
01.2017 - 06.2026
Engaged customers to identify their mobile needs and preferences.
Provided technical support for mobile devices during sales consultations.
Provided technical support for customer inquiries related to mobile products.
Developed relationships with customers to ensure repeat business.
Provided customers with information about advantages, disadvantages and differences between different mobile brands.
Answered customer questions regarding product availability and pricing.
Greeted customers and provided them with product information.
Developed product knowledge through ongoing training and research initiatives.