Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Vinay Kalra

Udaipur

Summary

Customer-focused Samsung Experience Consultant with expertise in customer engagement and technical support. Specializes in identifying needs and delivering tailored solutions to enhance product knowledge and foster loyalty. Committed to creating positive experiences through exceptional service and effective multitasking.

Overview

9
9
years of professional experience

Work History

samsung experience consultant

samsung india electronics pvt ltd
udaipur
01.2017 - 06.2026
  • Engaged customers to identify their mobile needs and preferences.
  • Provided technical support for mobile devices during sales consultations.
  • Provided technical support for customer inquiries related to mobile products.
  • Developed relationships with customers to ensure repeat business.
  • Provided customers with information about advantages, disadvantages and differences between different mobile brands.
  • Answered customer questions regarding product availability and pricing.
  • Greeted customers and provided them with product information.
  • Developed product knowledge through ongoing training and research initiatives.

Education

GED -

Shishu Bharti Sr Sec School
Udaipur
01-2016

Skills

  • Technical support
  • Mobile device troubleshooting
  • Customer engagement
  • Product knowledge
  • Sales consultation
  • Customer relationship management

Languages

English
Beginner
A1

Accomplishments

  • top performer 2023,2024
  • Rising star 2025
  • highest sales award 2022,2023
  • top performer 2024,2025
  • highest incentive honor

Timeline

samsung experience consultant

samsung india electronics pvt ltd
01.2017 - 06.2026

GED -

Shishu Bharti Sr Sec School
Vinay Kalra