MOHAMMED YAHYA
Hyderabad
Summary
I am a versatile sales and business development professional with 5.4 years of diverse experience specializing in the technology sector. I successfully propelled market penetration and consistently achieved significant revenue growth. My strategic approach not only exceeded sales target but also contributed to enhancing the product market fit. Now i am eager to leverage my proven track record and expertise in pursing new opportunities and driving success in a dynamic and challenging environment.
Overview
6
6
years of professional experience
Work History
SAMSUNG EXPERIENCE CONSULTANT
SAMSUNG MOBILES INDIA PVT LTD
03.2023 - Current
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Identified and reported on utilization patterns to enhance quality of service delivery.
- Identified growth opportunities and developed strategic plans to drive revenue generation.
- Created and distributed surveys for data collection and analysis.
- Delivered exceptional customer service and product demonstration.
- built and maintained strong client relationships to boost customer loyalty.
- consistently achieved and exceeded sales target.
Sales Advisor
Lycamobile
12.2021 - 01.2023
- Lyca mobile is a global mobile network operator in international market.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Developed long-lasting client relationships by providing exceptional customer service.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Advisor
Toyota
05.2019 - 09.2021
- Greeting and engaging customer welcome potential buyers, understand their needs,and provide personalized assistances.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Demonstrated features, answered questions and offered solutions.
Education
B.TECH -
MALLA REDDY INSTITUTE OF TECHNOLOGY AND SCIENCE
01.2014
12th standard -
SRI CHAITANYA JUNIOR KALASALA
01.2010
Schooling -
Good Samaritan High School
01.2008
Skills
- Business development support
- Channel sales
- Product analysis
- Sales force CRM
- Teamwork and collaboration
- Multitasking Abilities
- Active listening
- Computer proficiency
- Corporate communications
Accomplishments
- Led a strategic market penetration project that resulted in a 38% increase in sales within the target region.
- Implemented innovative sales tactics, resulting in the acquisition of key clients and the successful establishment of new business channels.
- Played a pivotal role in refining the product-market fit for new and emerging products, resulting in a 56% improvement in customer satisfaction and retention.
Languages
English
Hindi
Urdu
Telugu
Community Service
- Participation in automotive clubs, forums, or community events related to cars.
- Engagement in car shows, following automotive trends, and DIY car maintenance projects.
- Participation in industry-related networking events, conferences, or seminars.
- Volunteering at auto shows.
Personal Information
- Date of Birth: 08/08/91
- Nationality: Indian
Additional Information
Acheivements & Awards
Best Employee award for achieving target - Samsung
Best Employee award of the year - Samsung
Best employee award for achieving target in Lycamobiles
Timeline
SAMSUNG EXPERIENCE CONSULTANT
SAMSUNG MOBILES INDIA PVT LTD
03.2023 - Current
Sales Advisor
Lycamobile
12.2021 - 01.2023
Sales Advisor
Toyota
05.2019 - 09.2021
12th standard -
SRI CHAITANYA JUNIOR KALASALA
Schooling -
Good Samaritan High School
B.TECH -
MALLA REDDY INSTITUTE OF TECHNOLOGY AND SCIENCE
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