Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VINAY M S

Bengaluru

Summary

Strategic Partnerships and Operations Leader with 16+ years of experience driving global digital transformation across ad tech, marketing, and client solutions. Proven success in managing C-level relationships, scaling partnership ecosystems, leading cross-functional global teams, and delivering measurable impact in high-growth environments. Skilled in aligning business goals with innovative ads, marketing solutions, CRM implementation, and stakeholder enablement.

Overview

17
17
years of professional experience

Work History

Head of Operations & Account Management

Myntra
Bengaluru
12.2023 - Current
  • Built and managed strategic partnerships with Brands and internal stakeholders across Revenue, Category, and Supply, driving ₹1100 Cr in GMV in FY24.
  • Designed and implemented new training and knowledge processes, increasing operational accuracy and reducing errors by 21%.
  • Introduced a new CRM and team structure, boosting efficiency by 30% and shortening onboarding ramp-up time.
  • Championed the development of Myntra's internal ad stack, reducing partner costs by 15% and enhancing integration with tech and vendor partners..
  • Built strong cross-functional partnerships across Revenue, Category, and Supply teams to streamline execution.
  • Mentored team leads and senior managers, fostering a culture of performance, data-driven decisions, and continuous improvement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Senior Manager - Client Services

dentsu (LinkedIn Project)
Chennai
04.2023 - 11.2023
  • Managed a team of 120+ Account & Campaign Managers, overseeing end-to-end campaign success and client operations for LinkedIn’s LTS & LMS products.
  • Led operational excellence initiatives, increasing process efficiency by 20% through optimization of workflows and enablement materials.
  • Onboarded new clients and agencies, adding $189K in revenue and growing the team by 7 headcount.
  • Maintained deep partnerships with clients (including LinkedIn), aligning operational processes with evolving product and policy requirements.
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.

Manager - Global Account Management & Operations

Yahoo
Bengaluru
01.2012 - 02.2023
  • Led global teams across the US & EMEA to manage $240M+ per quarter in ad revenue, optimizing campaign delivery and onboarding.
  • Launched the Unified Analyst role and internal enablement framework, reducing duplicated effort and improving delivery accuracy.
  • Built and managed onboarding programs for new analysts, ensuring readiness and knowledge retention.
  • Partnered with global stakeholders and vendors on feature adoption, resulting in $600K in new revenue.
  • Led product migration initiatives (e.g., UCAM tool), increasing efficiency and aligning teams globally.
  • Coached emerging leaders and expanded leadership development programs across global teams

Search ads management

Theorem India
Mysore
09.2008 - 03.2011
  • Handled SEM campaigns for top Performics Advertisers
  • Created Bid Strategies to optimize achieve KPI's
  • Led a team of 7 to meet SLA's, TAT and accuracy

Education

Master of Science -

University of Mysore
Mysore
01.2010

Master of Business Administration -

University of Mysore
Mysore
01.2008

Skills

  • Leadership
  • Global Operations
  • Vendor Management
  • Strategic Partnership
  • Stakeholder Management
  • Revenue Driver
  • Client Servicing
  • Coaching & Mentoring
  • Onboarding & Enablement
  • CRM implementation
  • Training development

Languages

  • English, Advance
  • Kannada, Native
  • Hindi, Proficient

Timeline

Head of Operations & Account Management

Myntra
12.2023 - Current

Senior Manager - Client Services

dentsu (LinkedIn Project)
04.2023 - 11.2023

Manager - Global Account Management & Operations

Yahoo
01.2012 - 02.2023

Search ads management

Theorem India
09.2008 - 03.2011

Master of Science -

University of Mysore

Master of Business Administration -

University of Mysore

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VINAY M S