Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Languages
Timeline
Generic
VINAY MS

VINAY MS

BANGALORE

Summary

Dynamic professional with seven years of Banking & Insurance industry experience, specializing in resource optimization and team leadership. Demonstrated success in developing and implementing comprehensive training programs that enhance team performance. Strong problem-solving skills and a strategic approach to the achievement of organizational goals.

Overview

7
7
years of professional experience

Work History

Assistant Manager -Training & Quality

Policybazaar.com
Bangalore
07.2023 - Current
  • Designed and implemented comprehensive new-hire training for field executives and outbound telecallers.
  • Conducted orientation sessions to align trainees with organizational goals and expectations.
  • Developed personalized growth plans based on team members' strengths and areas for improvement.
  • Applied effective training techniques to enhance overall team performance.
  • Assessed impact of training programs to optimize effectiveness and engagement.
  • Audited quality parameters for outbound telecallers and field executives to ensure compliance.
  • Collaborated with operations and training stakeholders to boost sales force productivity.

Training Manager

HDFC Life
Mangalore
02.2021 - 06.2023
  • Designed and conducted training programs for agents to enhance sales and customer service skills.
  • Performed needs assessments to identify training requirements and skill development areas.
  • Collaborated with cross-functional teams to create engaging training content, including e-learning and hands-on modules.
  • Provided coaching and mentorship to agents, improving performance and achieving sales targets.
  • Evaluated training programs continuously to measure effectiveness and drive improvements.

Agency Development Manager

Max Financial Services-Bangalore
Bangalore
08.2019 - 09.2020
  • Managed a team of 21 financial advisors and 2 business associates.
  • Recruited and developed Associate Partners and Business Associates from advisor base and networks.
  • Coached and trained APs and BAs to enhance performance and effectiveness.
  • Provided ongoing support to foster team growth and collaboration.

Area Manager

Samastha Microfinance
Bangalore
06.2018 - 07.2019
  • Managed three branches, leading 27 Customer Relationship Officers and three Branch Managers.
  • Achieved business targets while expanding portfolio across designated branches.
  • Recruited and trained essential manpower to enhance overall productivity.
  • Conducted market surveys to identify branch expansion opportunities.
  • Developed innovative strategies that increased operational efficiency.
  • Monitored compliance with MFIN regulatory requirements to ensure adherence.

Education

MBA -

St.Aloysius College of Management & IT
Mangalore
06-2018

Bachelors of Business Management - B.B.M

Mahesh College of Management
Mangalore

Skills

  • coaching & mentoring
  • Quality assurance
  • Soft skills training
  • Content development
  • Microsoft office expertise
  • Adaptability and flexibility
  • Critical thinking

Accomplishments

  • Awarded the 'Best Basketball Player' award at the state-level tournament in Bangalore
  • Awarded Best Regional Training Manager recognition at HDFC Life
  • Awarded for outstanding performance at HDFC Life, best employee of the year
  • Awarded Star of the Quarter at PolicyBazaar

Education

other,other,other

Languages

kannada
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1

Timeline

Assistant Manager -Training & Quality

Policybazaar.com
07.2023 - Current

Training Manager

HDFC Life
02.2021 - 06.2023

Agency Development Manager

Max Financial Services-Bangalore
08.2019 - 09.2020

Area Manager

Samastha Microfinance
06.2018 - 07.2019

MBA -

St.Aloysius College of Management & IT

Bachelors of Business Management - B.B.M

Mahesh College of Management

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VINAY MS