Vinay Raikar
Bangalore
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Unit Head
Nobroker Technologies Pvt Ltd
Bangalore
11.2016 - 11.2023
- Led team meetings, communicated goals and objectives, and provided direction to staff members.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Reviewed reports from subordinate staff regarding progress toward achieving goals; offered guidance when needed.
Customer Response Executive
1point1 Solutions Pvt Ltd
Bangalore
03.2016 - 10.2016
- Provided customer service support to clients with inquiries and complaints.
- Developed strategies for handling customer service issues in a timely manner.
- Interpreted customer feedback to identify areas of improvement in customer service processes.
- Ensured that all customer queries were handled efficiently while adhering to set quality standards.
Educator and Marketing Executive
Young Innovators educational pvt ltd
Bangalore
03.2013 - 11.2014
- Organized activities and resources to promote student engagement in learning.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Engaged parents in their children's education by providing regular updates about academic performance and classroom activities.
Education
B.com - Business, Management, Economics And Accounting,
Manav Bharti University
Himachal Pradesh06.2013
Skills
- Revenue Generation
- Employee Development
- Data Management
- Customer Retention
- leadership
- customer service
- Quality management
- Good attention to details,and able to work in a team environment
- Quality Management
- Customer Relations
Languages
kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- Best Unit head ( 08/2019 )
- Customer champion ( 04/2019 )
Certification
- Aeromodelling ( 03/2013 - 04/2014 )
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Unit Head
Nobroker Technologies Pvt Ltd
11.2016 - 11.2023
Customer Response Executive
1point1 Solutions Pvt Ltd
03.2016 - 10.2016
Educator and Marketing Executive
Young Innovators educational pvt ltd
03.2013 - 11.2014
B.com - Business, Management, Economics And Accounting,
Manav Bharti University