Vinay Rokade
Pune
Overview
2
2
years of professional experience
Work History
Senior Associate
WNS Global Services
08.2024 - 03.2025
- Provided company information and policies to customers upon inquiry and answered questions via email, or online chat.
- Expertly navigated escalating situations, leading to resolutions that satisfied
Customer Support Officer
Mphasis
04.2023 - 11.2023
- Worked in Klarna chat process mainly used to handle payment related query and help customer if they faced any financial issues
Education
10th -
St Jude High School
Dehuroad12th -
Lions Club College
DehuroadIndira College Commerce
TathawadeSkills
- Good in fixing hardware and software computer issues
- Soft Skills: Communication, Teamwork, Problem-solving
Languages
English
Upper intermediate (B2)
Timeline
Senior Associate
WNS Global Services
08.2024 - 03.2025
Customer Support Officer
Mphasis
04.2023 - 11.2023
10th -
St Jude High School
12th -
Lions Club College
Indira College Commerce
hobbies
Trekking,Cycling,Football,Cooking,Anime and PC gaming
Similar Profiles
Akshay RawadeAkshay Rawade
Lead Associate at WNS Global Services Pvt. Ltd.Lead Associate at WNS Global Services Pvt. Ltd.
Anurag JenaAnurag Jena
Senior Associate at WNS Global Services LimitedSenior Associate at WNS Global Services Limited
SUREKHA NUKALASUREKHA NUKALA
Customer Service Representative at WNS Global ServicesCustomer Service Representative at WNS Global Services
RASPREET SINGHRASPREET SINGH
Fraud Analyst – AML Transaction Monitoring at WNS Global ServicesFraud Analyst – AML Transaction Monitoring at WNS Global Services
Soumyadeep GhoshSoumyadeep Ghosh
Graduate Engineer Trainee at Air ProductsGraduate Engineer Trainee at Air Products