Vinayagayathri Phanitham

Developed tools that improved workflow process efficiency, saving the team approximately 20 hours per week.

Supported, the team member has worked on internal projects.

I worked in support-related roles and am also skilled in using relational databases, such as SQL, to simplify complex data models.

• Provided exemplary helpdesk service and support to assist customers.
• Worked closely with other IT teams to ensure smooth operation of all components within the infrastructure environment.
• Monitored system performance and resolved technical issues as needed.
• Developed system models using automated tools to analyze performance under various operating conditions.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.