VINAYAK DEIVASIGAMANI PILLAI
Mumbai
Summary
Results-driven Senior Supervisor known for productivity and efficient task completion. Specialize in team leadership, process optimization, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and meet organisational goals.Individual with 10+ year experience in banking sector adapting the transformation in global industry.
Overview
13
13
years of professional experience
Work History
Senior Supervisor
Citibank
Mumbai
05.2025 - Current
- Supervised daily operations within banking services to ensure compliance and efficiency.
- Developed training programs for new employees on banking procedures and policies.
- Ensured adherence to regulatory requirements in all operational activities conducted.
- Implemented strategies to improve efficiency within the department.
- Collaborated with management to implement process improvements in service delivery.
- Participated in strategic planning initiatives to improve operations.
- Analyzed various processes to identify underperformance and implemented new methods that proved more effective.
Senior KYC Analyst
CITI BANK
MUMBAI
08.2022 - 05.2025
- Partnered with client relationship managers and compliance teams to maintain corporate client profiles from document initiation to approval in banking system, ensuring compliance with money laundering and terrorist financing regulations.
- To create and maintain KYC profile of client as per the information sourced through internal and external firm-based website/ regulatory websites etc.
- Record and report the progress of the profile to lead/relationship manager and client
- Examine the document and Updated customer profiles using internal CITI-KYC tools as per the standards and laws of the country specific to the client
- Examine the document and update customer profiles using internal CITI-KYC tools as per the standards and laws of the country specific to the client
- Performed ongoing monitoring of clients' accounts for suspicious activity or changes in risk profile. Escalated alerts to maintain compliance with applicable requirements and conduct additional screening of escalated matches from third-party vendors.
- Provided guidance on regulatory changes to client as per the local regulations and requested the documents to update the profile of client on periodic basis and maintained the client profile based on the received document relevant to laws, regulations, and best practices in compliance management as per banking standards
- Evaluated existing corporate policies to identify necessary updates for regulatory compliance. on a regular basis to keep the client profile up to date
- Created training materials to educate new employees and maintained up-to-date knowledge of products and regulatory changes of KYC
- Managed relationships with legal counsel, consultants, and other third-party vendors involved in organization's compliance activities.
- Cultivated and maintained positive relationships with clients and stakeholders. with legal counsel, consultants, and other third-party vendors involved in organization's compliance activities.
- Communicated effectively with clients via phone, email, or zoom meetings as needed
- Communicated effectively with clients via phone, email, or zoom meetings.
- Recommended enhancements to KYC processes based on industry best practices and supported implementation of process improvements to streamline operations.
- Trained new team members on KYC topics and best practices while ensuring compliance with anti-money laundering and KYC regulations.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Record and report the progress of the profile to lead/relationship manger and client
- Built strong collaborative partnerships across business units and stakeholders.
Speciality product analyst - Team leader
JP MORGAN CHASE
Mumbai
07.2017 - 08.2022
- Recommending the transaction for approval/decline to the legal and local sanction team
- Approving the transactions as a checker based on the guidelines
- Recommended transactions for approval/decline to legal and local sanction team based on thorough analysis
- Coordinated with operations and sales teams to gather details necessary for transaction clearance
- Documented data for escalated transactions in TTRAC system
- Documenting the data of escalated transaction in TTRAC
- Preparing the reject /block report for submitting the same to OFAC office
- Preparing the management reports for review and analysis
Team leader - Operations
SALAAAM BOMBAY FOUNDATION
Mumbai
06.2016 - 06.2017
- Maintained activity reports to ensure transparency and accountability
- Analyzed the impact of certain projects on a timely basis
- Managed budget transactions and account balances
Team member
JP MORGAN CHASE
MUMBAI
08.2013 - 08.2015
- Advised on and settled collection documents, including DA/DP, in compliance with URC 522
- Processed payments for all Exports, Imports and Local transactions
- Worked on Export Import bills, regularization of bills, liquidation of bills through Foreign Inward Remittance Certificate (FIRC)
- Handled advice and settlement of Collection Documents including DA/DP as per URC 522
- Coordinated with stakeholders and client services to resolve queries, ensuring seamless end-to-end processing of transactions
QUALITY ASSURANCE TEAM
- Worked as Quality Assurance checker for trade finance products based on sanction imposed by OFAC and AML policies
- Analyzed transaction based on the SOP to track any sanction guideline missed by the operator
- Reviewed documentation to prevent fraud, money laundering, and identity criticality
- Documented and reported all findings in excel to the management
- Prepared management reports, scorecard on department activities and findings
- Published the final scorecard to the management on timely basis
- Assessed compliance with banking laws and reported suspicious entries and actions
- Supported development of procedural improvements to maximize effectiveness
Education
MBA - finance
Mumbai Education Society
Bachelor of Commerce - commerce
D.G. Ruparel College
mumbaiHigher Secondary School - commerce
Chetana College
mumbaiSkills
- Training and mentoring
- Customer Due Diligence
- Decision-making Confidence
- Sanctions Screening Proficiency
- Team Leadership Qualities
- Adaptability and Flexibility
- Teamwork and Collaboration
- Excellent Communication
- Goal Setting
- MS Excel
- MS Word
- MS PowerPoint
- Stakeholder collaboration
Languages
English
First Language
Marathi
Proficient
C2
Hindi
Proficient
C2
HOBBIES AND INTERESTS
Fitness Maniac, Listening to music, Making new friends, Socializing, Reading news article
Accomplishments
- Awarded the best performer for the year 2022-2023 on productivity as analyst
- Awarded the sportsperson of the year (Cricket) for 2022-2023
- Awarded Zing Star of the Month in Jan 2015, Feb 2015 & MAY 2015 in for setting high benchmark of monthly transaction
- Highest receiver of P2P awards in 2020,2021
- Lead the team for clearing a back log of documentary collection document under the deadline of RBI within the limited period of time
- Lead the team in process enhancement and training the global staff
- Part of JPMC Corporate Cricket Team in the last 7 years.
Timeline
Senior Supervisor
Citibank
05.2025 - Current
Senior KYC Analyst
CITI BANK
08.2022 - 05.2025
Speciality product analyst - Team leader
JP MORGAN CHASE
07.2017 - 08.2022
Team leader - Operations
SALAAAM BOMBAY FOUNDATION
06.2016 - 06.2017
Team member
JP MORGAN CHASE
08.2013 - 08.2015
QUALITY ASSURANCE TEAM
MBA - finance
Mumbai Education Society
Bachelor of Commerce - commerce
D.G. Ruparel College
Higher Secondary School - commerce
Chetana College