Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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VINAYAK KOTA

Mumbai Central

Summary

Results-oriented Sr. Cashier with extensive experience at Yen in Mumbai, specializing in cash handling and conflict resolution. Demonstrated ability to enhance operational accuracy and train staff effectively. Proficient in Dytel POS, streamlining processes and improving team performance. Dedicated to exceptional customer service and maintaining financial integrity.

Overview

8
8
years of professional experience

Work History

Sr. Cashier

Yen in Mumbai
Mumbai
03.2022 - 12.2023
  • Executed cash transactions with precision and efficiency, enhancing operational accuracy.
  • Trained and mentored junior staff in point of sale operations to improve team performance.
  • Maintained Dytel POS reports and conducted daily reconciliations to ensure financial integrity.
  • Resolved customer complaints effectively to ensure satisfaction and loyalty.
  • Managed multiple responsibilities efficiently, demonstrating strong organizational skills.
  • Assisted in training new cashiers on company procedures and policies.

Sr. Cashier

Toybeach Club
08.2019 - 02.2020
  • Streamlined customer transaction processes to enhance efficiency in high-traffic venue.
  • Maintained Dytel POS reports for accurate tracking and analysis.
  • Managed cash register operations, ensuring precise cash handling and compliance.
  • Balanced cashier drawers at end of shifts to uphold financial accuracy.
  • Collaborated with management to develop employee improvement strategies that boosted performance.
  • Coached new hires on efficient cashiering techniques, policies, and procedures.

Head Cashier

B Kitchen and Bar
01.2018 - 06.2019
  • Ensured shift closing accuracy by leading cashiering team effectively.
  • Optimized utilization of Dytel POS system for improved transaction efficiency.
  • Implemented best practices for cash management to enhance operational integrity.
  • Performed opening and closing duties, including money counting and till balancing.

Cashier

Mojo's Bistro
04.2017 - 11.2017
  • Processed customer transactions efficiently at a high-traffic location.
  • Executed accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Cultivated productive relationships with team members to enhance collaboration.

Cashier

Athena Club
03.2016 - 01.2017
  • Generated detailed POS reports for accurate transaction tracking.
  • Achieved proficiency in Dytel software to enhance operational efficiency.
  • Balanced daily transactions using computerized point-of-sale system to ensure accuracy.

Education

Bachelor - Banking & Insurance

Dr. Ambedkar College of Wadala
Wadala
01.2021

Skills

  • Cash handling and reconciliation
  • Payment processing
  • Dytel POS proficiency
  • Conflict resolution
  • Staff training and mentoring
  • Multitasking
  • Attention to detail
  • Financial reconciliation
  • Problem solving

Hobbies and Interests

LAN games, cricket

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2

Timeline

Sr. Cashier

Yen in Mumbai
03.2022 - 12.2023

Sr. Cashier

Toybeach Club
08.2019 - 02.2020

Head Cashier

B Kitchen and Bar
01.2018 - 06.2019

Cashier

Mojo's Bistro
04.2017 - 11.2017

Cashier

Athena Club
03.2016 - 01.2017

Bachelor - Banking & Insurance

Dr. Ambedkar College of Wadala

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