Vinayak Shinde
Pune
Summary
Seeking a position to utilize my leadership skills & abilities in the industry that offers professional & economic growth while being resourceful & innovative.
Finance Professional with 14 yrs. of experience in Custodian service Business, Security operations & settlement in Global and US Markets and Global Cash and FX processing. Client servicing Presently working with Citigroup India Pvt. Ltd. as Sr Client service representative
Overview
14
14
years of professional experience
Work History
Team Leader C10 Level
Citicorp Service India Pvt. Ltd.
03.2024 - Current
- Support manager on team reporting activity’s
- Daily team meeting and attendance
- Training on new activities and exceptional process
- Training to new joiners
- Help team members to get resolve escalated issues
- Setup calls with internal steak holders and IT team on various day to day challenges to get resolved
- Monitor check list and reports on time
- Maintain process learning tracker and SOP on time.
- Escalate on reports is there any risk and failing the client trades
- Call clients and broker on disconnect and discrepancy on email especially for high value trades to get settled on time.
- Coordinate with global settlement team on cross border instructions to get settle on time
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Sr Analyst C9 Level 2
Citicorp Service India Pvt. Ltd.
03.2022 - 01.2023
- Functional Expertise (Client service officer)
- Resolving multiple type of client queries like Security, Cash, FX, and statement
- Coordinate with Pre-settlements, settlements and account setup teams
- Setup multiple type of Swift instructions in client account
- Link multiple accounts in one BIC for instructions and notification
- Arranging training on transactions manager and CITI velocity application for client to instruct trades as STP
- Update AS per client request
- Providing SSI for multiple markets
- Communicate on email and telephone for settlements discrepancy and missing instructions with client and broker to resolve and avoid loss.
- Setup Security’s in our system as per client request
- Notify client for insufficient security and funds on time to avoid trade failed in market.
- Sent email to funding team to arrange funds as per OD limit in client account
- Sometime Notify clients on corporate action events on security
- Sent email on reconciliation discrepancy
- Investigate on Incorrect trade settle and Breaks
- Investigation on TMPG claims and other delay and fails trades reason
- Advise client correct instructions to clear break and resolve incorrect settle trades
- Get process high value trade on time and settle.
Sr. Analyst (SME)
BNY Mellon International Operations India Pvt. Ltd.
07.2013 - 02.2022
- Functional Expertise (Cash Movement 2013-2015 main work)
- Processing all type of cash instructions manually
- Processing cash in CMS Mani Frame application and MT202, MT210, MT103, MT200, MT599
- Running Cash movement Macros on time daily
- Checking funds in account before processing any cash movement
- Escalate or sent email on time for insufficient payment and incorrect instructions
- Accepting incoming wire for client and also do pre matching wire instructions with internal client instructions some time
- Running GSS Report at EOD for failed payment and re-assist all payment back to client account
- Processing internal cash transfers between OMINE Bus accounts and DDA to trading account
- Daily Cash reconciliation at EOD
- Processing Cash movement both for Euro and other market trades.
- Functional Expertise (Pre settlement trade processing 2015-2018 main work)
- Processing all global market trades manually
- Know all type of swift instructions MT540 RF,541RVP,542DF, 543DVP.MT321TD MT592 CAN MT599
- Repairing trades in AUDSUM (CMS Mani Frame application) as per error.
- Verifying or authorizing repair trades to flow in market
- Sent email to CSO Team on time for Un-repairable and system rejected instructions
- Sent request for security in system
- Setup security for term deposit trades
- Proactively confirming client and c/p instructions and advise CSO team to ask client to amend
- Processing internal transfer instructions from one BNY account to other
- Processing cancellation as per client request and swift instructions
- Generating FX and currency movement for Global trades
- Process as per Tag 11 FX instructions or generate FX cancel FX as per Tag 22 in swift
- Processing CM both for EUROCLEAR and clear steam market trades as per client currency
- Processing cross border instructions
- Processing manually cancellations as per client instructions via swift
- Finding duplicate instructions and notify the CSO on time to avoid client risk.
- Running Macros for internal transfer instructions
- Functional Expertise Sr. Analyst (SME) (Pre settlement and IPG 2018-2020)
- Signature Check and routing FAX as per the instructions in various department or teams
- If signature mismatch or missing in FAX notify client and CSO on time
- Routing instructions to callback team to complete call back on manually FAX instructions
- Processing trades cash and FX manually as per FAX instructions
- Finding client incorrect information and notify on time to avoid risk and client loss
- Made excel sheet for bulk trades and run macros as per client instructions on FAX and Email
- Successfully AUDSUM (main frame swift instructions) process migration to CANADA team
- Supporting on multiple challenges and escalations
- Authorizing the trades which is modified by Canada team as support
- Verifying and monitoring on all processed transactions
- Verify and authorize FAX instructions which processed by junior SME
- Repair incorrect processed instructions and update in Error log as per Error
- Prepare daily checklist and update on time
- Running reports and reviewing on time to avoid risk and financial loss.
- Functional Expertise Sr. Analyst (SME) (FX Processing 2020-2022)
- All above work and Global FX processing on daily basis
- Processing I, C, T and E type FX manually
- Processing trade type FX for Brazil and other Asian market
- Checking funds before processing any FX and notify the CSO
- Notify on time for any discrepancy or incorrect FX instructions to CSO
- Processing all FX as per there local market deadline.
- Modify and cancel E type FX as per client instructions
- Finding Duplicate and FX instructions.
- Running FX reporting on daily basis to avoid and minimize the risk
- Processing repatriation FX in cline account as per instructions
Operational executive
BNY Mellon International Operations India Pvt. Ltd.
04.2011 - 04.2013
- Functional Expertise (CDS Security settlement)
- Receive instructions and match to the broker reported trade on CDSX.
- Identify issues for failing trades and update appropriate fail codes in main frame CMS application.
- Ensure discrepancies are updated on CDSX, DK CDS trades with appropriate reasons.
- Update the exception database with information related to discrepancies as required.
- Continuous monitoring and updating of transactions on Trade (T) date, T+1, T+2 and Settlement date.
- On value date, ensure all trades are settled on CMS and CDSX.
- Ensure follow up emails are sent internally to CASG Toronto and Trade Settlements Toronto, as required to resolve trade discrepancies.
- Follow up with external counterparties (Brokers) via CDS and telephone, as required to resolve trade discrepancies.
- Ensure compliance with policies, procedures and regulatory requirements are met.
- Assist Team members with their daily queries and resolution, job shadow for new team members or cross training.
- Setup Deliver Free and cross border trades in CDS system as per client instructions.
- Confirming trade settlement details on telecommunication with c/p brokers for FREE delivery trades
Education
B.Com. - Commerce
Symbiosis College
Pune01.2010
Skills
- CDS Security settlement
- Reconciliation of Security breaks
- Global Security FX Processing
- DTC, FED trade processing and settlement
- Global Cash Process
- Investigation and reporting
- Account Setup and KYC
- Team Building
- Client Relationships
- Risk Assessment & Management
- Process Improvement / Best Practices
- Report Development and Automation
- Security and cash Break
- Client support
- Leading team meeting
- Client communication
- Process improvement
Communication Skills and Hobbies
Proficient in English, Hindi and Marathi, Telugu
Reading and listening music.
Awards
Toronto Superior Custody Service Award, Rise award, Lean award, Multiple appreciation awards for handling client issues, providing business solutions etc., Appreciation from client transition and resolving complicated issues in client servicing, Technical team unidentified FED and breaks resolved, Best of month performer and best quarter of the performer awards
Extra-Curricular
Received Training on Custody management, security operations and settlement and successfully completed transition from Toronto Canada to Pune in 2011. Completed Cross border and internal movement transition from Toronto to Pune in 2013 respectively. Completed Client conversion from JP Morgen to CIBC Mellon in 2018 Supported RPA automation in AUDSUM work In Process Project GSP Application Migration Pre-settlement transition from India to Canada successfully in 2020 Client service and investigation on global trades in 2022 Reconciliation and breaks in 2023 Monthly Client review on service and escalation calls
Timeline
Team Leader C10 Level
Citicorp Service India Pvt. Ltd.
03.2024 - Current
Sr Analyst C9 Level 2
Citicorp Service India Pvt. Ltd.
03.2022 - 01.2023
Sr. Analyst (SME)
BNY Mellon International Operations India Pvt. Ltd.
07.2013 - 02.2022
Operational executive
BNY Mellon International Operations India Pvt. Ltd.
04.2011 - 04.2013
B.Com. - Commerce
Symbiosis College
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