Vinayak M Tungar
Bhiwandi
Summary
Accident Repair Specialist with extensive experience at VE Commercial Vehicles Pvt. Ltd., specializing in vehicle diagnostics and customer relations. Achieved significant improvements in productivity and consistently met service quality targets. Expertise in process optimization and team collaboration to address complex challenges. Committed to delivering high-quality service in the automotive sector.
Overview
30
30
years of professional experience
Work History
Accident Repair Specialist
VE Commercial Vehicles Pvt. Ltd.
Bhiwandi
06.2010 - Current
- Handling Delhivery customer field: 700 vehicles (Volvo).
- Built and maintained continuous and effective working relationships.
- Supervised work of contracted employees to deliver Work on schedules.
- Developed team by communications and information In meetings.
- Resolved customer queries and problems using effective Communication and providing step-by-step solutions.
- Managed complaints with calm, clear communication and Problem-solving.
- Collaborated with team members to achieve target results.
- Developed ongoing programmers using good team Communication and collaboration.
- Achieved service time and quality targets.
- Produced high-volume orders to effectively meet Customer demand.
- Actively listened to customers to fully understand requests and address concerns.
- Monitoring the adherence to ISO norms and 5S management.
- Adopting the Kaizen activities day-to-day activities.
- Handling subcontractors.
- Execution of the refurbishment activity in the region.
- Identified mechanical problems by visually inspecting vehicle components and utilizing diagnostic equipment.
- Analyzed vehicle diagnostic codes using specialized computer software programs.
- Scanned computer systems for diagnostic trouble codes related to vehicle malfunctions.
- Tested vehicle electrical systems using specialized diagnostic equipment.
Accident Specialist
Volvo Eicher Commercial Pvt. Ltd. (VECVL)
Bangalore
04.2009 - 06.2010
Painter's Assistant
Volvo India Pvt. Ltd.
Bangalore
06.1999 - 03.2009
Gajanan Engineering Works
Kalyan
05.1998 - 05.1999
Mercedes-Benz
Pimpri
07.1997 - 03.1998
Pal-Peugeot LTD
Kalyan
12.1996 - 04.1997
Godrej & Boyce Mfg. Co. Ltd
Vikhroli
01.1996 - 04.1996
The Tata Engineering & Locomotive Company Ltd
Pune
05.1995 - 01.1996
Education
NCVT -
The Primer Automobile Ltd
Kurla,Mumbai01.1994
ITI -
Spray Painter
Ambarnath01.1993
SSC -
Nav Samaj Vidya Mandir
Bhiwandi01.1991
Skills
- Heavy & Medium commercial vehicles knowledge
- Vehicles service operations
- Systems development
- Process development
- Implementation
- Planning
- Organizing
- Controlling
- Manpower planning
- Development
- Team building
- Implementing new tools
- Enhancing productivity
- Assessment
- Parts planning
- Software installation
Accomplishments
- Rewarded as a Best technician towards customer satisfaction 6 times: 2007, 2016, 2017, 2018, 2021, 2022.
Languages
- Marathi
- Hindi
- Kannada
- English
Hobbies and Interests
- Reading Books
- Making Creativity Things
Training
- Basic electrical
- CMS portal
- VAPR
- MS office
- Personal development
- Workshop & personal safety (multiple times)
Feedback
- Quality of work on time
- Good learning attitude
- Friendly and well disciplined
- Hard worker
- Good asset
- Customer focused
- Task orientated
- Excellent follower
- Good listener
- Good leader
Personal Information
- Father's Name: Mukund Tungar
- Mother's Name: Yamuna Tungar
- Date of Birth: 06/01/74
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Accident Repair Specialist
VE Commercial Vehicles Pvt. Ltd.
06.2010 - Current
Accident Specialist
Volvo Eicher Commercial Pvt. Ltd. (VECVL)
04.2009 - 06.2010
Painter's Assistant
Volvo India Pvt. Ltd.
06.1999 - 03.2009
Gajanan Engineering Works
05.1998 - 05.1999
Mercedes-Benz
07.1997 - 03.1998
Pal-Peugeot LTD
12.1996 - 04.1997
Godrej & Boyce Mfg. Co. Ltd
01.1996 - 04.1996
The Tata Engineering & Locomotive Company Ltd
05.1995 - 01.1996
NCVT -
The Primer Automobile Ltd
ITI -
Spray Painter
SSC -
Nav Samaj Vidya Mandir
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