Vinay Kumar Bandari
Hyderabad
Summary
Efficient Process Associate with comprehensive understanding of business process improvement and workflow management. Experienced in streamlining processes to enhance efficiency and productivity, utilizing expertise in data analysis and problem-solving abilities. Demonstrated success in contributing to team objectives, driving process enhancements and delivering high-quality results consistently.
Overview
1
1
year of professional experience
Work History
Process Associate
Genpact
Hyderbad
11.2024 - Current
- Provided support for domain and DNS configuration and troubleshooting.
- Managed domain-based email setup and issue resolution.
- Worked with WordPress themes and plugins, assisting in customization and issue fixing.
- Handled web hosting services and Virtual Private Servers (VPS) for client accounts.
- Ensured timely and accurate support across hosting and email-related technical issues.
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
Education
B.Sc - Mathematics, Statistics, and Computer Science
Chaitanya Deemed to be University
Intermediate - MPC
SR Junior College
Skills
- Microsoft exchange
- Microsoft 365
- Problem Solving
- Domains
- Help desk
- DNS configuration
- WordPress customization
- Web hosting management
- Virtual Private Servers
- Email troubleshooting
- Customer service
- Technical support
- Time management
- Problem resolution
- Effective communication
- Team collaboration
Languages
English
First Language
Timeline
Process Associate
Genpact
11.2024 - Current
B.Sc - Mathematics, Statistics, and Computer Science
Chaitanya Deemed to be University
Intermediate - MPC
SR Junior College