Vinay Shetty
Business Process Lead
Ashtavinayak CHS Plot-No-1, Cluster – No-15, Nr Mukund Main Gate Old Belapur Rd Airoli, Navi Mumbai,MH
Summary
Objective:
- To pursue a challenging career in the field of any related area so as to be a part of the global designing and render all possible services by working dynamically and sincerely towards the growth of my organization.
- An active learner with the enthusiasm to absorb and process information quickly with a strong determination. I am Organized, Focused, Hardworking, Sincere in my work with good inter personnel skills.
- Currently associated with Tata Consultancy Services as Business Process Lead.
- Business Leader with proven ability to develop and implement business management goals. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Liaises with partners and suppliers. Strong business acumen and managerial abilities.
- Proficient in developing E-commerce website applications using Tridion & MOSS(Microsoft Office Sharepoint Services).
Overview
9
9
Certifications
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Web Analyst
Eclerx
Mumbai, Maharashtra
05.2012 - 04.2014
- Involvement in reporting on daily, weekly basis through standard company format.
- Prepare and insure integrity of product images and item details for the web site.
- Interacting with Clients for requirement gathering, System study and Analysis.
- Work closely with project development and strategy leadership to assure that content promotes objectives.
- Make sure that all the legal information present on the website are correct, avoiding any legal escalations.
- Web site front-end administration: Maintain fully merchandised web site in accordance with the applicable strategic direction through consistent maintenance of product images, marketing copy, categorization, presentations, up-sells, cross-sells and promotions.
- Working in close relation with Software Developers for discussing issues related to functionality and for the suggestions/plans to improve the quality of the product.
- Assist with definition and documentation of project requirements and specifications.
- Verify and close and/or action bugs and change requests
- Hands on experience in development and maintenance of website using CMS (Content Management System)
- Implementing Order Code and SKU's in Sales Catalog Using CMS.
- Hands on experience in Creating Static Banner through Photoshop.
- Retrieve Data from SEO Clarity Tool on Weekly and Monthly Basis for analyzing Keywords.
- Works on Site Catalyst Omniture (Version 14, 15) to generate a report on Website Traffic.
- XML based Web Development through Stromware 2.0 Tool.
Senior Web Master
Tata Consultancy Services
Mumbai, Maharashtra
05.2014 - 09.2017
- Using of Tridion R2 Version 2.1 for Creation of Website.
- Using of SDL Media Manager for Image Upload.
- Involvement in reporting on Weekly & Monthly basis through standard company format.
- Web site front-end administration: Maintain fully E-Commerce web site in accordance with the applicable strategic direction through consistent maintenance of Brand images, categorization of Flight Fares, Presentations on (Destination Articles), define promotions of Flight Offers by coordinating with Clients.
- Make sure that all the error or bugs get fixed by using Active Standard Tool (AST).
- Analyzing Website Traffic by using Active Standard Tool (AST).
- Perform Online Content Compliancy (OCC) Check to maintain the website Compliancy.
- Tracking the performance of Campaign by using Webtrends.
- Make sure that all the information present on the website are correct, to avoid any legal escalations.
Senior Associate
Tata Consultancy Services
Mumbai, Maharashtra
10.2017 - 12.2019
- Moved into TCS In-House Process “Global Accommodation Team” taking care of the accommodation process of Global (Higher management) of the TCS travelling across globe.
- Working under two units – “Accommodation processing i.e. Operations” and “Invoicing processing”.
- Highlighting any challenges or technical issues faced to the seniors and developers and ensure its closure on timely basis.
- Ensure timely booking of the accommodation before travel so that Green Units (Higher management ) could have hassle free travel.
- Co-coordinating with Travel Vendors (Skypass & Riya) in regards to hotel booking and rates per night.
- Ensure that timely invoicing is done after the travel of Delegates as per the contract for Hasel free Payment to the Vendor.
Business Process Lead
Tata Consultancy Services
Mumbai, Maharashtrs
01.2020 - Current
- Comparing rates online with other booking sites with the vendor rates to ensure the cost saving.
- Preparing reports in term of Request Processed, Vendor Management, Payment outstanding Report, Savings Report and Daily Sales Report along with Invoice management.
- Doing Cross Quality Audits amongst the Team and highlighting the reports for the same to the management.
- Does Online Rate Audit for UK and USA region to ensure if the Vendor are booking the property within the per diem and follow the legal Guidelines as per the policy.
- Conducting Review meet with Accounts Payable team and vendors to ensure that timely payments are made to vendors & all the grievances / challenges are addressed.
Education
Bachelor of Science - Information Technology
Mumbai University
Airoli 03.2009 - 03.2012
Skills
MS Office
Certification
Technical Architect – Behavioral.
Additional Information
- Received Eclerx Spot Award for delivering the 100% quality for Client Deliverable and Back To Back Appreciations.
- Received Star of the Quarter for moving to new challenging role of Dell EMEA ARB team and delivered beyond expectations and earned lots of appreciations from clients. And also for the Successful launch of "UK ARB De-Segmentation Project" flawlessly with minimal training & managerial supervision.
- Received Star of the Quarter, Pragati Award from Domain Leader for delivering the 100% quality for Client Deliverable.
- Won Third Prize in Safety. First Carnival : ROAD SAFETY.
Timeline
Business Process Lead
Tata Consultancy Services
01.2020 - Current
Senior Associate
Tata Consultancy Services
10.2017 - 12.2019
Senior Web Master
Tata Consultancy Services
05.2014 - 09.2017
Web Analyst
Eclerx
05.2012 - 04.2014
Bachelor of Science - Information Technology
Mumbai University
03.2009 - 03.2012
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