Vineet Jain

• Engaged with customers to build rapport and loyalty.
• Drove month-over-month business growth while leading operations, strategic vision and long-range planning.
• Handled team size of 20 people in sales team
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Met with clients, delivering presentations and educating on product and service features and offerings.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Promoted continuing education opportunities for sales team to bolster skills and add value to department.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Held meetings with director to identify techniques to overcome sales obstacles.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.

• Participated in team-building activities to enhance working relationships.
• Prepared variety of different written communications, reports and documents.
• Responsible for adhering to the admission process & documentation, batch formation, giving career seminars at education institutes, schools, colleges etc.
• Ensuring proper handling of all queries of students & parents by effective counseling.
• Responsible for delivering impactful sales presentation.
• Conduct STP activities regularly for your center.
• Preparing daily sales reports
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Identified issues, analyzed information and provided solutions to problems.
• Managed 40-50 calls per day, including fresh & follow-up calls.

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• Conduct home and branch demos for students for IIT- JEE/NEET & convert prospects into clients.
• Provide students & family with information on such topics as career aspirations and admission requirements.
• Counsel students regarding educational issues, such as course and program selection, class scheduling and registration of BYJU's and Aakash courses.
• Motivated team members so that they can perform for quality performance and retention.
• Counsel student and observing study habits, and career planning.
• Delivered monthly targets and achieved the top rankings in the assigned territory.
• Evaluate students' or individuals' abilities, interests, and personality characteristics using tests, records, via counseling.
• Prepare students by encouraging them to explore learning opportunities and to persevere with challenging tasks.
• Confer with parents or guardians, teachers, and mentors to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs

• Plan and prepare activities to increase sales of different courses, working with company officials, sales departments and marketing team.
• Gather and organize information to help in effective utilization of leads.
• Direct, motivate, and monitor the team of 7-10 counselors.
• Confer with clients to provide the customer experience of the product & check to ensure that appropriate changes were made to resolve customers' problems.
• Plan and provide suggestions and strategies for organization.
• Provide presentation and product demonstration support during the introduction of new products and services to new teammates and customers.
• Identify, develop, or evaluate sales strategy, based on past knowledge of ed-tech, student characteristics, and location-wise.
• Direct the hiring, training, or performance evaluations of sales staff and monitor their daily input activities.
• Topped the Assigned region with strong work ethics and sales performance.
• Study the objectives, promotional policies, or needs of organizations to acquire new customers.
• Conduct motivation sessions for team mates at regular intervals.
• Review plans for new pipeline of clients, enumerating and recommending available options and features.

• Handling a team of 7 counselors and track their daily /weekly/monthly input and output parameter
• Plan, direct, and participate in recruitment and enrollment activities.
• Identify training and development needs and prepare reports to share areas of improvement in counseling for the team for better productivity.
• Motivate and always kept the spirit high of the team members by providing them the road map for growth and incentives
• Maintaining proper followup with existing customers for creating a pipeline of new prospects
• Suggestions provided to the AVP & GM regarding incentives policy, which were later on implemented in the North zone too.
• Fastest Promotion in the Delhi NCR with proven zero cancellations.

• Fixing appointment with the customer over the call and conduct counseling sessions for the school students at their home
• Identifying the child's problems and help the parents and the students in solving their ward's study problems by using our product.
• Spot closures and building the pipeline for follow-up with the customers
• After sales , always ensured that the student has no problem using the course, and if help needed, also will mentor the student by providing a weekly study routine
• Observe and evaluate students' performance, behavior, social development and motivate them for pursuing their career goals.
• Topped India and got 3rd rank in Pan india on performance in terms of new acquisition of customers and revenue.
• Guide and counsel students with adjustment or academic problems, or special academic interests
• Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs
• Answered student inquiries and resolved problems related to curriculum and course prerequisites.

• Cold calling and fixing the meetings with the purchase dept of the Industries
• Analyze new requirements for customers to forecast likely outcomes
• Sampling and briefing of products
• Providing Quotations & Telephonic Sales
• Industrial visits and site audit
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
• Evaluated costs against expected market price points and set structures to achieve profit targets
• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
• Analyzed past sales data and team performance to develop realistic sales goals