Summary
Overview
Work History
Education
Skills
Certification
Domain Expertise
Timeline
Generic

VINITA JAIN

Pune

Summary

Certified Salesforce and Vlocity expert with 12 years in IT and 7 years in Salesforce project lifecycle management in the Telecom industry. Skilled in managing high-profile global projects with large teams. Known for exceptional technical proficiency, adapting to new technologies, and excelling independently and collaboratively. Proactive decision-maker with a strong work ethic, thriving in fast-paced environments.

Overview

14
14
years of professional experience
10
10
years of post-secondary education
6
6
Certifications

Work History

Lead Consultant

Infosys
Pune
06.2021 - Current
  • Working as a technical solution designer. Providing Vlocity solutions which are performance effective.
  • Worked on end to end designs of solutions. Collaborated with cross application teams to define the end to end solution and to ensure the optimized solution is delivered.
  • Prepared the technical design documents.
  • Accessed the potential risks in the solutions, developing the contingency plan to mitigate the impacts on deliverables.
  • Handled a team of 10 to 15 people.
  • Have worked on vlocity order management, orchestration, decomposition, EPC, Product rules, advanced rules, Vlocity CPQ.

Tech Lead/Tech Arch

Accenture
Pune
09.2019 - 06.2021
  • Extensive work experience in software development, requirement gathering, analysis, design, development and testing.
  • Involved in gathering business and technical requirements for telecom CRM application which was a complete custom flow.
  • Handled a team of 8 developers.
  • Created Omniscripts, VIPs, DRs, Templates. Created apex Classes, Triggers and custom development.
  • Integrated Vlocity with middleware using HTTP actions , Hands On experience in consuming as well as developing API's for REST within vlocity.
  • Done code review.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Tech Lead

Tech Mahindra
Pune
08.2018 - 09.2019
  • Handled a team of 4 to 5 resources.
  • Have delivered solutions for telecom core functionalities like customer registration, Port out, Join journey for customer registration.
  • Worked extensively on vlocity integration procedures, data raptors, vlocity omniscripts, Cards. Written apex classes, triggers, created for various requirements.
  • Developed Work flow rules, Time Dependent Action, Triggers, email template to implement the business logic.
  • Experience in Agile Software Development Methodology.

Associate Consultant

Atos
Pune
02.2016 - 08.2019
  • Delivered a dynamic framework to provide solution for case management.
  • Worked on Soap and Rest integrations to integrate Case management to various systems like ITSM and Insights.
  • Worked on approval process, process builder.

Senior Developer

IBM
Pune
11.2014 - 02.2016
  • Order management functionality + Order Interface.
  • Developed Siebel CRM requirements involving a)Siebel configuration b)Product configuration.
  • Functionality Testing.

Senior Developer

Accenture
Pune
07.2011 - 11.2014
  • Worked on various Telecom Clients.
  • Created a custom telecom application which was based on siebel 8.01.
  • Acquired a robust experience on siebel CRM that includes design, Development and testing.

Education

B-tech - Computer Science

Jaypee Institute of Information Technology
04.2001 - 01.2011

Skills

Salesforce solution architect

Team leadership & salesforce development

Issue resolution

Business analysis

Certification

Salesforce Certified Administrator

Domain Expertise

Telecom, 10

Timeline

Lead Consultant

Infosys
06.2021 - Current

Tech Lead/Tech Arch

Accenture
09.2019 - 06.2021

Tech Lead

Tech Mahindra
08.2018 - 09.2019

Associate Consultant

Atos
02.2016 - 08.2019

Senior Developer

IBM
11.2014 - 02.2016

Senior Developer

Accenture
07.2011 - 11.2014

B-tech - Computer Science

Jaypee Institute of Information Technology
04.2001 - 01.2011

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VINITA JAIN