Vinitha Chandran
Banker
Bangalore ,KA
Summary
Dynamic professional with a proven track record at State Bank of India, enhancing customer satisfaction and driving branch profitability through effective sales strategies. Skilled in relationship building and banking operations, I excel in fostering partnerships and developing innovative solutions that promote growth and client engagement. Committed to delivering exceptional service and results.
Overview
16
16
years of professional experience
6
6
Languages
Work History
Branch Manager
State Bank of India
01.2012 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Psychological Counselor
Safe and Serene Rehabilitation Center
01.2009 - 10.2010
- Developed workshops and psychoeducational materials for clients, families, and the community at large, increasing mental health awareness.
- Provided supervision to interns or less-experienced counselors, contributing to their professional growth within the field of psychology.
- Maintained strict adherence to ethical guidelines outlined by the American Psychological Association, ensuring client confidentiality and professional integrity.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for clients, ensuring optimal outcomes.
Education
Master Of Applied Science - Psychological Counseling
Sampoorna Montfort College
Bengaluru, Karnataka 07.2009
Bachelor Of Arts - Psychology, Economics And English Literature
Mount Carmel College, Bengaluru
Bengaluru, Karnataka 06.2007
Skills
Business development expertise
Accomplishments
Category III Jagrukta Award winner for 2023-24 for averting fraud and financial lose to the bank.
Timeline
Branch Manager
State Bank of India
01.2012 - Current
Psychological Counselor
Safe and Serene Rehabilitation Center
01.2009 - 10.2010
Master Of Applied Science - Psychological Counseling
Sampoorna Montfort College
Bachelor Of Arts - Psychology, Economics And English Literature
Mount Carmel College, Bengaluru
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