9 years of experience as a project lead specializing in business analysis and software testing within the Healthcare domain. Skilled in FACETS, EDI, project management, STLC, test strategy and planning, requirement gathering, FRD creation, and estimation
Overview
9
9
years of professional experience
Work History
Project Lead
GAVS Technology Solutions
Chennai
08.2022 - Current
Analyzed and proposed new functionalities, ensured successful completion of consultations through Digital EMR web and Mobile application for Inpatient and Outpatient doctor and nurse dashboards
Collaborated with stakeholders to identify business needs and recommend process improvements.
Coordinated testing requirements and project timelines with development, product management, and other stakeholders for alignment.
Led a team of 12 QA analysts in the development and execution of comprehensive test plans and test cases.
Test Lead
Thryve - Highmark Health Solutions
Chennai
11.2020 - 08.2022
Headed the development and execution of comprehensive test plans and test cases by leading a team of 8 QA engineers
Designed and executed test plans for ensuring comprehensive coverage and adherence to quality standards.
Conducted regular team meetings to review progress, address issues, and provide mentorship to junior testers.
Ensured accurate pricing and benefits coordination for all processed claims across various plans
Claims pricing projects: Validated the pricing and coordination of benefits applied on each claim processed for different plan members. The benefits applied for every service on the claim will be validated against business requirements, State and Federal mandates
Quality Assurance Analyst
Cognizant Technology Solutions- Blue Cross Blue Shield of North Carolina
Coimbatore
06.2015 - 11.2020
Assisted in System testing, Acceptance testing and End to End testing across all web applications used in BCBSNC
Testing support for FACETS product upgrades - 5.2, 5.4, and 5.5 versions
Analyzed and tested electronic data interchange (EDI) transactions such as claims, remittance advice, and eligibility requests to ensure compliance with industry standards such as HIPAA
Validated member enrollment in web portals and benefits applied on claims processed. Extensive experience in testing FACETS and mainframe systems with expertise in member enrollment, billing, claims processing, benefit configuration testing, customer service, and provider modules.
Experience in ON and OFF Exchange enrollment in FACETS, along with validation of billing and claims.
Strong expertise in ICD-10, CPT, and REV codes for claims processing.
Hands-on experience in testing HIPAA EDI Transactions- 270/271, 837, 834, and 835.
Financial refunds and recovery projects: BCBSNC recovers the overpaid amounts from providers and members after threshold days. When a provider or member is bankrupt, BCBSNC writes off the recovery amounts and holds all future claims. QE will assist in testing the auto recovery and refund process.
Benefits testing projects: BCBSNC members and providers submit various claims every year for different products. The benefits applied for every service on the claim will be validated against business requirements, state, and federal mandates.
Yearly refresh projects: BCBSNC is aiming to migrate individual, small, large group, and ASO LOBs from their legacy PMHS system. QE will assist in the Acceptance Testing phase, which includes planning, design, managing, and executing Acceptance and End-to-End testing.
Education
B.Tech -
Hindustan Institute of Technology
Skills
Health Care
Business Analysis
Requirement gathering
FRD creation
Project Management
Project Planning
Client communications
System testing
User Acceptance testing
Regression testing
Web Applications
Mobile Applications
Mainframe
FACETS
EDI Transactions - 834, 270/271, 835 & 837
Management Tools -HP ALM & Azure DevOps
Timeline
Project Lead
GAVS Technology Solutions
08.2022 - Current
Test Lead
Thryve - Highmark Health Solutions
11.2020 - 08.2022
Quality Assurance Analyst
Cognizant Technology Solutions- Blue Cross Blue Shield of North Carolina