Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vinitha Dhanabal

Chennai

Summary

9 years of experience as a project lead specializing in business analysis and software testing within the Healthcare domain. Skilled in FACETS, EDI, project management, STLC, test strategy and planning, requirement gathering, FRD creation, and estimation

Overview

9
9
years of professional experience

Work History

Project Lead

GAVS Technology Solutions
Chennai
08.2022 - Current
  • Analyzed and proposed new functionalities, ensured successful completion of consultations through Digital EMR web and Mobile application for Inpatient and Outpatient doctor and nurse dashboards
  • Requirement, Project planning, FRD creation, Project plans, Timelines, and resource allocation.
  • Collaborated with stakeholders to identify business needs and recommend process improvements.
  • Coordinated testing requirements and project timelines with development, product management, and other stakeholders for alignment.
  • Led a team of 12 QA analysts in the development and execution of comprehensive test plans and test cases.

Test Lead

Thryve - Highmark Health Solutions
Chennai
11.2020 - 08.2022
  • Headed the development and execution of comprehensive test plans and test cases by leading a team of 8 QA engineers
  • Designed and executed test plans for ensuring comprehensive coverage and adherence to quality standards.
  • Conducted regular team meetings to review progress, address issues, and provide mentorship to junior testers.
  • Ensured accurate pricing and benefits coordination for all processed claims across various plans
  • Claims pricing projects: Validated the pricing and coordination of benefits applied on each claim processed for different plan members. The benefits applied for every service on the claim will be validated against business requirements, State and Federal mandates

Quality Assurance Analyst

Cognizant Technology Solutions- Blue Cross Blue Shield of North Carolina
Coimbatore
06.2015 - 11.2020
  • Assisted in System testing, Acceptance testing and End to End testing across all web applications used in BCBSNC
  • Testing support for FACETS product upgrades - 5.2, 5.4, and 5.5 versions
  • Analyzed and tested electronic data interchange (EDI) transactions such as claims, remittance advice, and eligibility requests to ensure compliance with industry standards such as HIPAA
  • Validated member enrollment in web portals and benefits applied on claims processed. Extensive experience in testing FACETS and mainframe systems with expertise in member enrollment, billing, claims processing, benefit configuration testing, customer service, and provider modules.
  • Experience in ON and OFF Exchange enrollment in FACETS, along with validation of billing and claims.
  • Strong expertise in ICD-10, CPT, and REV codes for claims processing.
  • Hands-on experience in testing HIPAA EDI Transactions- 270/271, 837, 834, and 835.
  • Financial refunds and recovery projects: BCBSNC recovers the overpaid amounts from providers and members after threshold days. When a provider or member is bankrupt, BCBSNC writes off the recovery amounts and holds all future claims. QE will assist in testing the auto recovery and refund process.
  • Benefits testing projects: BCBSNC members and providers submit various claims every year for different products. The benefits applied for every service on the claim will be validated against business requirements, state, and federal mandates.
  • Yearly refresh projects: BCBSNC is aiming to migrate individual, small, large group, and ASO LOBs from their legacy PMHS system. QE will assist in the Acceptance Testing phase, which includes planning, design, managing, and executing Acceptance and End-to-End testing.

Education

B.Tech -

Hindustan Institute of Technology

Skills

  • Health Care
  • Business Analysis
  • Requirement gathering
  • FRD creation
  • Project Management
  • Project Planning
  • Client communications
  • System testing
  • User Acceptance testing
  • Regression testing
  • Web Applications
  • Mobile Applications
  • Mainframe
  • FACETS
  • EDI Transactions - 834, 270/271, 835 & 837
  • Management Tools -HP ALM & Azure DevOps

Timeline

Project Lead

GAVS Technology Solutions
08.2022 - Current

Test Lead

Thryve - Highmark Health Solutions
11.2020 - 08.2022

Quality Assurance Analyst

Cognizant Technology Solutions- Blue Cross Blue Shield of North Carolina
06.2015 - 11.2020

B.Tech -

Hindustan Institute of Technology
Vinitha Dhanabal