VINNAKOTA SAMHITA

Project: Gold Loan Status Summary Dashboard

• Project Description: Built a quick overview dashboard to track the current status of active gold loans, including their disbursement amount and current balance
• Responsibilities:

1. Created tables and simple charts to display loan status (approved, active, closed)

2. Visualized loan balances across different regions

3. Added slicers to filter loans by status or amount

• Impact: Streamlined tracking of gold loan statuses, reducing the time spent generating manual reports

Project: Gold Loan Customer Demographics Dashboard

• Project Description: Developed a simple dashboard to analyze customer demographics for gold loan products
• Responsibilities:

1. Created visuals to display customer age, gender, income range, and loan size

2. Used slicers to filter data by customer segment or loan type

3. Implemented basic clustering to identify customer groups with the highest loan uptake

• Impact: Provided insights into target customer demographics, aiding marketing strategies

Project: Gold Loan Branch Comparison Report

• Project Description: Designed a report to compare gold loan performance across multiple branches
• Responsibilities:

1. Created side-by-side comparisons of loan disbursements, overdue loans, and customer feedback across branches

2. Included basic visuals like bar charts and pie charts for a clear comparison

3. Set up basic filters to allow the user to view data by region or branch

• Impact: Allowed for quick comparisons across branches, helping identify areas for improvement

Project: Customer Feedback and Satisfaction Dashboard

• Project Description: Developed a dashboard to analyze customer feedback and satisfaction scores related to banking products and services
• Responsibilities:

1. Integrated customer feedback data into Power BI

2. Built visuals for tracking satisfaction trends

3. Automated issue resolution tracking

• Impact: Improved customer service by addressing key pain points, increasing satisfaction scores by 10%

Project: Midas Gold Loan

• Technologies: Node.Js, Express.JS, JavaScript, MongoDB, PostgreSQL, Redis, AWS, Jenkins
• Developed an online portal for customers to apply for Gold Loans and for Gold Loan Officers to process them end-to-end
• Worked on many APIs on multiple projects such as Midas Fresh Journey and Midas Renewal Journey's and have consistently delivered successful outcomes
• Contributed to various essential features such as Application creation and verification, Risk analysis, Updating the customer's personal details and address details, Submitting applications to the nearest branch, Implementing a Holiday Calendar, Fetching and calculating offers for customers, Setting up mobile and email notifications, Migrating blaze and cibil APIs, Updating valuation details, loan details, nominee details, insurance details, referral details, field investigation details and personal discussion details, Downloading pre disbursement and post disbursement documents, Implementing the logic for kfs document etc
• Worked on data synchronization from Caslite system to Midas platform
• Worked on AWS main queues and dead letter queues
• Resolved UAT and production bugs, deployed jobs using Jenkins pipeline
• Mentored team members and assisted them with issues
• Helped QA, product, and project teams resolve problems

Project: Factoreal

• Technologies: Node.JS, JavaScript, Strapi, PostgreSQL, Cassandra, Kafka
• Supported the development of a cloud-based marketing automation platform
• Developed code to track customer information including login location, time, device, event click frequency, user engagement on events and time spent on specific websites or events etc
• Developed scripts and backend APIs to enhance platform functionality

• Technologies: Node.JS, Express.JS, JavaScript, PostgreSQL, Redis
• Developed diverse APIs for a global freelance talent matching platform, serving enterprises and freelancers
• Enhanced platform visibility, accessibility, and security, ensuring optimal performance across a global user base
• Played a pivotal role in driving platform evolution, contributing to its success in the freelance economy