Vinod Dadannavar
Belgaum
Summary
Network Engineer with extensive experience at UNIVERSAL SOFTECH HUB, specializing in OSI model implementation and troubleshooting. Demonstrated ability to enhance network performance and resolve complex issues using advanced analytical skills and network tools. Committed to ensuring seamless connectivity and high levels of client satisfaction.
Overview
7
7
years of professional experience
Work History
Network Engineer
UNIVERSAL SOFTECH HUB
04.2023 - Current
- Understanding of network fundamentals such as OSI model, NAT, ARP, Routing and switching principles.
- Continuously monitor network performance using network management tools, identify issues and take corrective action.
- Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues.
- Log, track and resolve network incident and ensuring all incident are documented and addressed with SLAs.
- Assist in the configuration and maintenance of router, switches, and other network devices.
- Maintain up-to-date documentation of network troubleshooting setups, configurations, and incidents.
- Escalate unresolved or complex network issues to L2 or L3 support teams.
- Work closely with IT support team and network administrator to ensure the stability and reliability of the network.
- Provide timely updates to clients or internal teams on network issues, incident or ongoing trouble shooting efforts
Service Desk Engineer
UNIVERSAL SOFTECH HUB
01.2022 - 03.2023
- Worked for US and UK Clients.
- Incident/problem management Tool- Service-now
- Extensive experience in Service-now (SNOW), Email client - MS Outlook, Software Packages Installation and Troubleshooting, Network Printer and Drive related issue, Hardware Issues and Operating System related issue.
- Managing long pending incidents.
- Installation of Pre-Approved Application Software from security Team, Basic Network Troubleshooting from end device.
- Granting permission to the shared folder, Outlook Configuration & troubleshoot.
- Configuring, Troubleshooting and Resolving the issues related with Local/Network Printer Connectivity.
- Report generation of all the incident weekly basis from the Service Now Ticketing tool, prepared daily weekly and quarterly reports, Responsible for daily and weekly ticket review meeting with team, resolved customer inquiries with prompt Service.
Quality Engineer
DELTA METROLOGY
Mumbai
09.2019 - 02.2020
- Served as a Quality Engineer within Godrej Aerospace on a contract basis.
- Performed work activities, such as visual inspection of aerospace wire harnessing, holding parts.
- Preparing a quality inspection report of the inspected parts.
Quality Engineer
ACCURATE INDUSTRIES
Pune
03.2018 - 08.2019
- Worked as a Quality Engineer in the plastic injection molding manufacturing industry.
- Inspecting molded plastic parts' dimensions on the VMM machine.
- Visual inspection of plastic molded parts after each trial.
- Creating a quality report for inspected parts.
- Having hands-on experience. With a Vernier, screw gauge, height gauge, and other measuring instruments.
- creating maintaining Quality Related Documents as per standards
Education
B.E - Mechanical Engineering
Alvas Institute Of Engineering And Technology
Moodbidiri, Dakshin Kannada(Manglore07-2017
Diploma - Mechanical Engineering
Gomatesh Polytechnic College
Belagavi06-2014
SSLC -
S.K.S School
Konnur04-2008
Skills
- OSI
- TCP/IP
- DHCP
- Routing Protocols
- OSPF
- EIGRP
- Switching protocols
- VLANs
- VTP
- STP
- Network Address Translation (NAT)
- Palo Alto Firewall
- TCP/UDP ports
- Network tools
- Wire shark
- Network monitoring
- L1 level monitoring
- Troubleshooting
- Router configuration
Disclaimer
I do hereby state and affirm that all information is given fully factual and solemnly swear so.
Languages
- English
- Hindi
- Kannada
- Marathi
Personal Information
- Date of Birth: 03/11/93
- Gender: Male
- Marital Status: Un-married
Timeline
Network Engineer
UNIVERSAL SOFTECH HUB
04.2023 - Current
Service Desk Engineer
UNIVERSAL SOFTECH HUB
01.2022 - 03.2023
Quality Engineer
DELTA METROLOGY
09.2019 - 02.2020
Quality Engineer
ACCURATE INDUSTRIES
03.2018 - 08.2019
B.E - Mechanical Engineering
Alvas Institute Of Engineering And Technology
Diploma - Mechanical Engineering
Gomatesh Polytechnic College
SSLC -
S.K.S School
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