To take up a challenging career in an organization where I can contribute to the best of my skill and efforts for the growth of the company. Looking for responsibilities that demand innovation, creativity & challenges that will make the best use of my abilities & skills in contributing companys growth and help me to acquire new skills to perform better
Overview
17
17
years of professional experience
1
1
Language
Work History
Senior Technical Support Engineer
Clover Infotech Private Limited
12.2020 - Current
Project Name :- SBI-Life Insurance (Online Insurance Portal)
Roles :- Batch support
Project Detail :-
Online Insurance Portal System is an integrated insurance system which links up all the channels within the insurance industry. It is a revolutionized insurance solution that can facilitate online processing and services to the insurance partners, agents, and customers through the Internet. It is a web-based application. Features of the project are
It is an online service where the customer can buy any policy at anytime from anywhere.
Providing a user-friendly interface to the agent.
Payment can be done through online.
Can be printed out immediately after the payment is done.
Premium calculations are done online by the customers.
Roles & Responsibility :-
1. Share the XML data from the production database as requested by the end user.
2. We use stored procedures to retrieve data and transfer it from one database to another.
3. Performed table updates and created queries required for running batch processing in the UAT and pre-prod databases.
4. Worked with the DBA team, BA, and developers to identify and resolve unexpected errors in both the batch process and the policy copy process.
5. Monitor space utilization for the UAT and pre-prod databases.
6. Performed batch query processing in both UAT and pre-prod environments, executed the batches via Linux PuTTY sessions, and distributed the corresponding batch logs to end users.
7. Execute the batch-related stored procedures in the UAT and pre-production databases.
8.Increased customer satisfaction by efficiently resolving technical issues and providing exceptional support.
9.Performed root cause analysis of reported issues to enact corrections.
10.Streamlined troubleshooting processes for improved issue resolution times and minimized downtime.
Finacle Application Support Engineer (Finacle L2)
Best of Breed Software Solutions India Private Limited
10.2016 - 07.2019
Project 1 :- Deutsche Bank
Duration :- 6th Jun 2018 till 31 July 2019
Roles & Responsibility :-
1. Handling Finacle EOD BOD on Finacle 7x version
2. Monitoring of Regular system Services and Disk space
3. To Build and generate Queries store procedure on Oracle 9i for sending reports.
4. Providing level 2 support to bank users
5. Generating data thru SQL as per bank requirements
6. Using UNIX commands for checking logs
7. Technical module lead of RTGS/NEFT application.
8. Running batch jobs during month end.
9. Daily functionality trouble shooting.
10. Handling interest application (SB, CC, Loans, FDR and DD) in month end.
11. Resolving banking related issues thru service request RCA and TOL
Project 2 :- Punjab National Bank(L1 Support)
Duration :- 28th Jan 2018 to 28th Feb 2018
Roles & Responsibility :-
1. Providing level 1 support to bank users
2. Handling Finacle EOD BOD on Finacle 10x version
3. Resolving banking related issues thru service request SPSD
Project 3 :- Deutsche Bank
Duration :- 29 Aug 2017 till 13th Nov 2017
Roles & Responsibility :-
1. Handling Finacle EOD BOD on Finacle 7x version
2. Monitoring of Regular system Services and Disk space
3. To Build and generate Queries store procedure on Oracle 9i for sending reports.
4. Providing level 2 support to bank users
5. Generating data thru SQL as per bank requirements
6. Using UNIX commands for checking logs
7. Technical module lead of RTGS/NEFT application.
8. Running batch jobs during month end.
9. Daily functionality trouble shooting.
ICICI Bank
10.2016 - 08.2017
Project 4 :- ICICI Bank
Duration :- 3rd Oct 2016 till 25th Aug 2017
Roles & Responsibility :-
1. Handled all international geography on UAT
2. Running EOD BOD on UAT Finacle 7x and 10x version.
3. Executing patch deployment as per bank user requirement
4. Create, Modify and delete the User ID account on UAT
5. Reset the User ID password and SAC the user on UAT
6. Handling the bankway download issues on production.
7. Providing the L2 support on production issues.
8. bounce the database and stop and start the services as per bank requirement.
Senior Data Center Operator
CMS Computers Ltd
11.2010 - 02.2016
Project 1 :- Finacle (EOD & SOD) version 6 and Finacle 10
Description :- Datacenter Application involving data processing on Finacle Application.
Responsibilities :-
1. End of Day process on Finacle Application System.
2. Provide a first level support through mail for queries/problems related to Finacle Application.
3. Monitoring of regular system services & disk space using Finacle Operator Console.
4. Taking regular backups on different Servers on respective medias.
5. To build and generate queries, stored procedures on Oracle 9i for sending reports
Project 2 :- RTGS System (Real Time Gross Settlement)
Description :- Running EOD and BOD on application and releasing system before Business hours on RTGS Application.
Responsibilities :-
1. Monitoring link of RTGS system through Finacle operating console.
Description :- Datacenter Application involving data processing Collection Application
Responsibilities :-
1. Provide a first level support through mail for queries/problems related to Collection Application.
2. File Upload to Server.
3. Running BOD.
4. Generating Download Files.
Desktop Engineer
Chips & Bytes InfoTech
10.2008 - 11.2010
Worked at as site Engineer (Desktop Engineer) from October 2008 to Nov. 2010
Education
B.A. - Economics
Kirti College
Dadar
01-2005
Skills
FINACLE 10212 and Finacle 10225
SQL/PLSQL
Linux
ORACLE 9i, 10g,11g, MS SQL SERVER
Accomplishments
Awarded as
Clover Champion
By SBI Life for representing Clover in Sahara Nidhi and Sahara Swayam
Software
CCNA
BASIC NETWORKING
COMPUTER MAINTAINCE
Timeline
Senior Technical Support Engineer
Clover Infotech Private Limited
12.2020 - Current
Finacle Application Support Engineer (Finacle L2)
Best of Breed Software Solutions India Private Limited
10.2016 - 07.2019
ICICI Bank
10.2016 - 08.2017
Senior Data Center Operator
CMS Computers Ltd
11.2010 - 02.2016
Desktop Engineer
Chips & Bytes InfoTech
10.2008 - 11.2010
B.A. - Economics
Kirti College
PERSONAL INFORMATION
Languages known :- English, Hindi and Marathi
DECLARATION
I consider myself technically competent. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. Date: Place: Mumbai Mr.Vinod Jadhav.