VINOD KUMAR MISHRA
Gurugram,Haryana
Summary
Senior Operations & Access Control Leader with 17+ years of progressive experience in Access Control Systems Administration, Security Operations Management, GSOC Leadership, Regulatory Compliance, and Enterprise Physical Security Systems. Proven expertise in Lenel OnGuard, CCure 9000, RBH, DSX, Avigilon, ServiceNow integration, Access Governance, Audit Controls, Risk Management, and Security Policy Development. Recognized for strategic operations leadership, KPI development, vendor governance, and executive stakeholder communication across multinational environments.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
GSOC Manager
MMC Corporation
Gurgaon
09.2025 - Current
- Lead enterprise Security Operations Center (GSOC) managing 24/7 security monitoring and access control operations.
- Exercise independent decision-making authority as Subject Matter Expert (SME) during high-risk incidents.
- Develop and implement enterprise security policies, operational procedures, and compliance frameworks.
- Establish strategic objectives and Key Performance Indicators (KPIs) for operational excellence.
- Administer enterprise-wide access control systems including credential lifecycle management.
- Monitor access logs, investigate anomalies, and escalate suspicious activities.
- Conduct periodic system audits and implement corrective and preventive actions.
- Implement badge automation and digital workflows using ServiceNow.
- Coordinate with regulatory authorities and emergency services to ensure compliance readiness.
- Optimize workforce scheduling and resource allocation for operational efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
Senior Associate – Corporate Security
Ciena Corporation
Gurgaon
05.2015 - 04.2024
- Managed Access Control Administration across APAC region supporting 150+ employees.
- Configured access permissions using Role-Based Access Control (RBAC) principles.
- Verified identity and authorization prior to credential issuance.
- Performed access provisioning, deactivation, and clearance modifications.
- Led large-scale ACS deployments and card migration projects.
- Conducted compliance audits ensuring alignment with corporate and regulatory standards.
- Collaborated with IT and cybersecurity teams for system integration and database management.
- Delivered training programs on access control systems and security compliance.
- Managed vendor contracts, billing reconciliation, and SLA performance reviews.
Technical Support Engineer
Chubb Alba Control Systems
Gurgaon
03.2010 - 05.2015
- Installed, configured, and maintained Lenel OnGuard and integrated security platforms.
- Provided Level-2/3 technical support for enterprise access control and CCTV systems.
- Conducted system troubleshooting, database integration (SQL), and biometric configuration.
- Delivered administrator and end-user training programs.
- Supported compliance documentation and post-installation audits.
Security System Operator
Colt Technology India
Gurgaon
11.2008 - 03.2010
- Monitored CCTV surveillance, alarm systems, and access control dashboards.
- Managed access level updates and generated security activity reports.
- Escalated incidents following established security protocols.
- Oversaw entry and exit of up to 1800 employees and visitors daily.
Education
Bachelor of Arts - Political Science
D.D.U. University
Gorakhpur05.2003
Skills
Access Control Systems Administration (Lenel OnGuard, CCure 9000, RBH, DSX, Avigilon)
Access Provisioning & Deprovisioning
Role-Based Access Control (RBAC)
Security Operations Center (GSOC) Leadership
Security Policy & SOP Development
Regulatory Compliance & Audit Management
KPI Development & Performance Metrics
Certification
Microsoft Certified Professional (MCP)
Timeline
GSOC Manager
MMC Corporation
09.2025 - Current
Senior Associate – Corporate Security
Ciena Corporation
05.2015 - 04.2024
Technical Support Engineer
Chubb Alba Control Systems
03.2010 - 05.2015
Security System Operator
Colt Technology India
11.2008 - 03.2010
Bachelor of Arts - Political Science
D.D.U. University
Training
- Emergency Response & Crisis Management Training (Annual)
- PMP Training complete and enrolled for exam in May.