VINOD KUMAR TIRUMALA

Business Owner – ViNi Business Solutions
📍 Somajiguda, Hyderabad | 🗓️ 2024 – 2025

Industry: Real Estate & Digital Services

Summary:

Launched ViNi Business Solutions to operate independently across real estate development and digital services. In addition to managing real estate projects, expanded service offerings into website design, AI-powered development, SEO, and digital marketing to support business branding and outreach. Focused on using modern no-code/low-code and AI tools to deliver fast, efficient, and responsive websites.

• Website Design & Development:
  Created visually appealing and functional websites using HTML, CSS, and modern AI-based tools. Specialized in responsive design and basic front-end coding to launch small business websites quickly and efficiently.
• AI-Driven Development:
  Leveraged AI tools for content generation, layout design, and code optimization—reducing development time and enhancing quality output.
• Search Engine Optimization (SEO):
  Implemented on-page SEO techniques, keyword planning, and content structuring to boost website visibility and improve Google rankings.
• Digital Marketing:
  Managed social media pages, designed promotional creatives, and executed basic digital campaigns to promote real estate projects and services online.

HTML • CSS • AI Website Builders • On-Page SEO • Keyword Strategy • Digital Branding • Responsive Web Design • Social Media Marketing • Project Delivery • Client Communication

Professional Experience

Key Projects Delivered: Key Skills & Responsibilities:

Business Owner – ViNi Business Solutions
Somajiguda, Hyderabad | 🗓️ 2022 – 2025

Industry: Real Estate Development & Project Management

Summary:

As the founder and owner of ViNi Business Solutions, I led the conceptualization, execution, and marketing of independent real estate projects in Telangana. Focused on high-potential DTCP and HMDA-approved ventures, I oversaw every phase—from land acquisition and government approvals to villa layout planning, customer engagement, and final sales closure. Built strong investor relations and managed end-to-end operations, positioning the firm as a trusted name in real estate development.

• Project Acquisition & Feasibility Analysis
• DTCP & HMDA Layout Approvals
• Villa Community Planning & Civil Infrastructure
• Strategic Sales, Branding & Customer Engagement
• Vendor & Channel Partner Management
• Revenue Forecasting & Investor Relations
• Legal, Documentation & Land Registration Oversight

CEO – Urban City Infra Developers LLP
📍 Panjagutta, Hyderabad | 🗓️ 2020 – 2022

Industry: Real Estate & Infrastructure Development

Summary:

As CEO of Urban City Infra Developers LLP, I led end-to-end real estate operations, from land acquisition to project execution and plot-wise sales marketing. The firm specialized in HMDA, DTCP-approved residential layouts and farmland development across Telangana. My responsibilities spanned project planning, legal approvals, layout designing, team management, and sales strategy — all aimed at creating high-value real estate ventures and delivering customer-ready plots.

• Project Acquisition & Land Development (HMDA, DTCP, Farmlands)
• Legal Documentation & Regulatory Approvals
• Layout Planning, Infrastructure Development & Civil Coordination
• Sales & Marketing Strategy (Plot-wise Selling)
• Channel Partner Management & Field Team Oversight
• Client Relationship Management & Revenue Growth

📅 March 2017 – 2019

• Partnered with Airtel as an official channel partner to manage high-volume customer onboarding, and telecom support services.
• Directed daily operations of a 50-seat call center, including workforce management, shift planning, performance analysis, and client reporting.
• Implemented streamlined workflows to minimize shrinkage, boost agent productivity, and reduce average handling time (AHT).
• Reviewed and reported daily and weekly performance targets to the client through structured reports and scheduled communication.
• Executed month-end closing of MNP (Mobile Number Portability) and new customer activations, ensuring data accuracy and service continuity.
• Collaborated with backend teams to resolve activation issues, handle escalations, and improve the customer experience.
• Represented the team in monthly variance meetings, and oversaw CUG (Closed User Group) customer account support.

📅 2019 – 2020

• Led a data research team focused on extracting high-quality B2B contact data from global markets, targeting CXOs, business heads, and decision-makers.
• Utilized social platforms (LinkedIn, Facebook), and public data sources to build targeted, segmented, and verified lead databases.
• Delivered actionable lead lists for email campaigns, outreach efforts, and CRM integration, tailored to specific business verticals.
• Ensured data integrity through manual verification and validation techniques.
• Trained and mentored junior analysts on ethical data mining practices, profiling strategies, and research tool usage.

• Business Operations & Financial Oversight
• Call Center Setup & Team Supervision
• Daily/Weekly Target Monitoring & Client Reporting
• Escalation Handling & Relationship Management
• Workflow Optimization & Quality Control
• Telecom CRM & Customer Activation Processes
• Data Strategy, Collection, and Campaign Support

Operations Management · Call Center Leadership · Team Training & Supervision
Client Communication · Target Monitoring
Escalation Resolution · MNP Activation Handling · Data Mining & Lead Generation
Social Media Research · Email Reporting · Workflow Efficiency · B2B Marketing Support Operations Management · Team Supervision · Client Coordination · Telecom Process Management · Target Monitoring · Email Reporting · Customer Onboarding · Productivity Enhancement

• Preparing and sending Accounts statements to clients.
• Review of Cash Tracker, Daily past due and receivables.
• Handling month end close activities for US and Europe regions.
• Review & Preparation of monthly reconciliations for past due and receivables.
• Analyses of Open items and Disputes.
• Clearing and following of Aged open items.
• Preparation of Board AR Report and AR Aging Report.
• Attending variance calls weekly and after month end close.
• Active participant and handling Netting customers and Warranty claims.

• Related to HDFC Bank account information.
• Solve the customer issue and queries.
• Debit/Credit Card Blocks.
• Net Banking.
• Overview the HDFC products and sales the Products.