Accountable for delivering consistent, high quality and efficient process delivery globally, Managing day to day management of employee queries globally, focused on improvement initiatives, strategy, organization skills and analyzing information.
Overview
7
7
years of professional experience
Work History
Senior Associate, Workday Data Management
London Stock Exchange Group
1 2023 - Current
Identified and resolved issues by applying analytical and troubleshooting Workday system issues for employees globally across LSEG.
Trained and support new team members
Managing regular data management audits .
Expertise in mass load/EIB upload management, ensuring smooth inbound flow, including thorough validation processes.
UAT (user acceptance testing) on Sandbox,Production and other tenant environment.
Developed and maintained detailed SOP documentation of Workday processes and procedures for reference and training purposes.
Diligently adheres to SOX compliance for Workday security transactions, ensuring a robust and secure system environment.
Specialist, HR Shared Services
Dell International
05.2020 - 01.2023
Handled Human Resource cases pertaining to employee data management in HRIS Workday modules such as Supervisory Org Maintenance, Country to country & Internal move approval, Job & Compensation, LOA Management and additional payments updates.
Delivered support for HR queries for the employees based out APAC and EMEA Regions.
Projects Worked: Service date analysis and HR Service desk playbook Revamp
Rendered support to CSA Business Audit (verifying Security role assignment) and rendered support to Payroll team to verify the salary change clarifications
Managed health checks periodically and ensured accuracy in the data maintained
Maintained a hands-on role to ensure deadlines are met and key deliverables are accurate.
Provided an effective resolution to employees and business users on the cases logged
SPOC in Employee engagement Forum .
HR Operations Coordinator
DXC Technology
07.2017 - 09.2019
Managed end-to-end Global HR Shared Services for client (Intercontinental Hotel Group) for America and Asia Pacific Regions.
Executed tasks in HRIS Tool WORKDAY, modules such hiring till termination, Security role assignment, creation of position and requisition, Compensation changes, employee promotion, demotion, leaves, personal data, inter regional & international transfers
Mentored & supervised juniors in team to help them in comprehension of training and development
Rendered support by answering, researching and resolving internal customer calls that come into support center
Participated in regular communication and engagement with clients to meet their expectations and produce the desired outcomes
Processed offer letters, Termination Letters and Transfer Letters