Vinod Kumar Kalapala
Sivapuram
Summary
Seasoned Captain Waiter known for high productivity and efficient task completion. Possess specialized skills in customer service, team leadership, and dining area management that ensure seamless restaurant operations. Excel in communication, problem-solving, and adaptability to enhance guest satisfaction and team performance.
Overview
8
8
years of professional experience
Work History
Captain Waiter
Binge Breweries
Vijayawada
12.2021 - Current
- Greeted guests and provided them with menus.
- Assigned seating arrangements for guests.
- Informed customers about daily specials.
Captain Waiter
IRON HILL
Vijayawada
03.2018 - 10.2021
- Provided excellent customer service to ensure satisfaction.
- Trained new staff members on proper customer service techniques, use of equipment, and sanitation standards.
- Supervised wait staff to ensure efficiency and accuracy in order taking and delivery of food items.
Hotel Waiter
PARK N HOTEL
VIJAYAWADA
06.2016 - 05.2018
- Greeted guests in a friendly and professional manner.
- Provided excellent customer service at all times.
Education
Intermediate Certificate -
VIKAS COLLEGE
Visannapeta03-2016
HIGH SCHOOL -
ZPHC HIGH SCHOO;
CHINTALAPUDI03-2014
Skills
- Team Management
- Table Setting
- Order Taking
- Guest Relations Management
Languages
Telugu
First Language
English
Elementary (A2)
A2
HINDI
Intermediate (B1)
B1
Affiliations
- Playing cricket
- Listening music
- Team work
Timeline
Captain Waiter
Binge Breweries
12.2021 - Current
Captain Waiter
IRON HILL
03.2018 - 10.2021
Hotel Waiter
PARK N HOTEL
06.2016 - 05.2018
Intermediate Certificate -
VIKAS COLLEGE
HIGH SCHOOL -
ZPHC HIGH SCHOO;
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