Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rakesh  Singh

Rakesh Singh

New Delhi

Summary

Detail-oriented supervisor with expertise in customer service and team management. Skilled in implementing health protocols and training staff, ensuring a safe and enjoyable environment for guests.

Overview

2
2
years of professional experience

Work History

Captain Waiter

THE HAZELNUT FACTORY
delhi
12.2024 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Assisted guests with menu selections and special requests.
  • Handled cash and processed payments accurately at the register.
  • Trained new waitstaff on service standards and procedures.

Counter Supervisor

SISSU CAFE
HIMANCHAL PRADESH
06.2024 - 12.2024
  • Supervised daily cafe operations and maintained service quality standards.
  • Implemented health and safety protocols to maintain a safe environment for customers and staff.

Team Member

THE FERN RESIDENCY
HARIDWAR
01.2024 - 06.2024
  • Assisted guests with check-in and check-out procedures efficiently.
  • Operated cash registers to process payments from customers.

Education

JOB TRAINING -

HYATT RESIDENCY
DEHRADUN
01-2023

INDUSTIAL TRANING -

THE FERN KADAMBA HOTEL & SPAO
GOA
01-2023

12TH -

GOVERMENT INTER COLLAGE
CHAMOLI
03-2022

10th -

KENDRIYA VIDAYALAYA GOPESHWAR
UTTRAKHAND
03-2020

DIPLOMA -

DIHM INSTITUTE OF HOTEL MANAGEMENT
SARVEY CHOCK DEHRADUN
01.2023 - 06.2023

Skills

  • Customer service
  • Menu knowledge
  • Cash handling
  • Training staff
  • Operation supervision
  • Service quality
  • Customer relations
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Team management
  • Food and beverage expertise
  • Menu design
  • Table setting

Timeline

Captain Waiter

THE HAZELNUT FACTORY
12.2024 - Current

Counter Supervisor

SISSU CAFE
06.2024 - 12.2024

Team Member

THE FERN RESIDENCY
01.2024 - 06.2024

DIPLOMA -

DIHM INSTITUTE OF HOTEL MANAGEMENT
01.2023 - 06.2023

JOB TRAINING -

HYATT RESIDENCY

INDUSTIAL TRANING -

THE FERN KADAMBA HOTEL & SPAO

12TH -

GOVERMENT INTER COLLAGE

10th -

KENDRIYA VIDAYALAYA GOPESHWAR
Rakesh Singh