KUNAL GURUNG
Jalpaiguri
Summary
Dynamic Captain Waiter with extensive experience at Ali Habab, excelling in service supervision and customer engagement. Proven track record in training staff and enhancing dining experiences through effective order management and strong leadership. Adept at maintaining high hygiene standards and orchestrating seamless banquet services in high-volume settings.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Captain Waiter
Ali habab.Akshay Jhadhav
Mumbai.Banglore.Maldiveis
04.2014 - Current
- Supervised dining room operations and ensured smooth service flow.
- Trained and mentored junior waitstaff on service standards and techniques.
- Managed customer inquiries and resolved issues to enhance satisfaction.
Captain Waiter
Akshay Jhadhav
Mumbai
02.2014 - Current
- Maintained cleanliness and organization of dining areas during service.
- Supervised dining room operations to ensure smooth service flow.
- Trained and mentored new waitstaff in customer service protocols.
- Coordinated with kitchen staff to manage order accuracy and timeliness.
Education
National Institute of Opens Schooling
Jalpaiguri Skills
- Customer service
- Order taking
- Reservation handling
- Menu knowledge
- Food station setup
- Wine service
- Banquet service
- Buffet setup and takedown
- Food station setup
- Dish preparation
- High volume dining
- Dining area upkeep
- Table setting
- Order management
- Time management
- Service supervision
- Kitchen staff coordination
- Event planning
- Hygiene standards
- Menu design
- Basic accounting
- Strong leadership
- Customer engagement
- Cash handling
- Cash handling
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Captain Waiter
Ali habab.Akshay Jhadhav
04.2014 - Current
Captain Waiter
Akshay Jhadhav
02.2014 - Current
National Institute of Opens Schooling