Vinoth Vimalraj
Coimbatore
Summary
Looking for an opportunity to showcase and use my skill set which would help contribute to the growth of the organization as well as earn a good position for myself. Also open to learning new techniques for self-improvement. I am resilient and can bewitch the client, who believes in logical designing, deployment, and manifest development.
Overview
8
8
years of professional experience
Work History
Senior Revenue Specialist
VSERVE Ebusiness india solution pvt ltd
07.2024 - Current
- Led a pilot batch and managed a team of 8 members, assisting them in understanding processes and client applications used for collections
- Oversaw a portfolio worth approximately $9 million, comprising 700 big box active accounts, alongside accountable of team management responsibilities
- Played a pivotal role in team onboarding by serving as a motivational leader, providing support, and building team confidence for smooth process execution
- Took charge of the credit limit activity for the entire team's portfolio, including assessing customer eligibility for credit limit extensions
- Collaborated with internal business units and peers to standardize processes and develop effective solutions
- Maintained strong connections with global and regional internal partners to align on account strategies and direction
- Collaborate with finance, sales, and legal teams to resolve disputes and prevent payment delays
- Provide regular collections reports and updates to senior management, highlighting key risks
- Monitor accounts receivable aging report, prioritizing collection efforts based on risk levels
Project Consultant-Order to Cash (Collections and Cash Application)
EY LLP
09.2022 - 04.2024
- Prepare monthly, quarterly, and yearly collection forecasting.
- Analysis and reporting on dues and overdue, month/quarterly/yearly analysis of cash flow.
- Prepare monthly accounts receivable reporting, bad debt reserve, and sales outstanding bills.
- Preparing customer-wise debtors reconciliation on a monthly basis.
- Invoicing, credit memo, and debit memo creations.
- Follow up with customers on missing remittances, and provide details to the cash applications team.
- Manage collections for multifamily 1,200 accounts portfolios, and send statements of accounts.
- Review the customer aging report, and follow up on payments for outstanding invoices to accelerate cash collections.
- Seven more years of prior experience in different environments, such as retail, aviation, healthcare, and large and small commercial B2B industries.
- Working with internal as well as external teams to resolve disputes, resulting in payment delays.
- Using the collections tools effectively.
- Update collections activities in the system, collection notes, promises, problems, and disputes.
- Supporting and working on ad hoc requests from external as well as internal teams.
- Assist with collection forecasting on a daily basis for the team.
- Knowledge of accounts receivable, collections, cash management, and billing.
- Good knowledge of Microsoft Word, Excel, and Outlook, Oracle 11i, and GETPAID.
Senior Collection Executive
DOTSOLVED PVT LTD
11.2021 - 09.2022
- Experience in resolving customer queries, and handling disputes on invoices
- Follow up with customers regarding outstanding payment status via email or telephone on daily basis
- Experience in handling customer emails and responding to them on time with an appropriate solution
- Well versed working on customer payment portal (High Radius application)
- Demonstrated the ability to handle escalated calls and have strong negotiation, analytical and problem-solving skills
- Negotiating payments while continuing to build a positive relationship with customers
- Performing account/payment reconciliations
Transaction Processing Analyst
ACCENTURE PVT LTD
01.2017 - 08.2021
- Managing the collection efforts/calls for accounts' receivable portfolio
- Cash forecasting at the beginning of the month
- Managed collection efforts with a high level of persuasiveness and professionalism
- Maintained positive customer relationship and minimized bad debt exposure
- Responding to credit inquiries from external clients, identify delinquent accounts requiring external collection efforts
- Researching account disputes and billing discrepancies
- Obtain and attach back-up / claim forms for short payments to Dispute Management cases and assign them to the corresponding processor
- Assist in the posting of all daily cash receipts
- Work with Cash team on daily/weekly/monthly AR Reconciliation to ensure accurate month-end close
- Develop daily workout sessions/attend calls and link between collection and Finance
- Handled multiple bank account receipt processing from ACH wires and lock box
- Answered queries from external and internal customers
- Processed monthly write-offs, refunds and adjustments
- Worked on collections Ledger (Debit and Credit) US Region
- Analyzing customer data (credit file)
- Worked on buckets 360+ on a regular basis
- Worked on internal and External portals
- Concentrated on high level AR closure
- (Debit)
- Tool knowledge GAFT
Education
Master of Social Work - HR & F&A
01.2016
B.B.A -
01.2013
Higher Secondary -
01.2010
SSLC -
01.2008
Skills
- Strong knowledge of the Order to Cash (OTC) process
- Expertise in order management and invoice billing
- Strong work ethics and resiliency
- Expertise in handling and mentoring team members
- Effective communication, people management, and taking leadership
- Passionate about continuous learning, growth, and innovation
- Acquired knowledge in collection and credit risk management, attention to detail, and customer-centric management
- Proven experience in customer and client handling
- Excellent analytical and problem-solving skills
Languages
- English
- Tamil
- Hindi
Personal Information
- Date of Birth: 07/24/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Strengthsandaccomplishments
- Sincerity and Commitment Urge and ability to learn new things and Positive outlook towards life.
- Strong work ethic, accustomed to exceeding employer and customer requirements.
- Excellent communication skills.
- Self-motivated, self-directed, and comfortable with significant responsibility.
- Quick learner and working under challenging conditions.
Accomplishments
- coordinate with automation team for salesforce BOT automation which gained positive result and saved 45-60 mins of Individual time.
- Accomplished the quality checkposition with in short period od time.
- Received client appreciation mail for deduction and great involvement in error free process.
- Proficient and Managing transtions and leading project from inception
Timeline
Senior Revenue Specialist
VSERVE Ebusiness india solution pvt ltd
07.2024 - Current
Project Consultant-Order to Cash (Collections and Cash Application)
EY LLP
09.2022 - 04.2024
Senior Collection Executive
DOTSOLVED PVT LTD
11.2021 - 09.2022
Transaction Processing Analyst
ACCENTURE PVT LTD
01.2017 - 08.2021
Master of Social Work - HR & F&A
B.B.A -
Higher Secondary -
SSLC -
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