Vinoth Kumar Muthusamy
Quality Analyst
Chennai
Summary
Proven Quality Analyst with a track record of enhancing operational efficiency at Cognizant Technologies India Pvt Ltd. Expert in audit processes and technical research, demonstrated through significant error reduction and performance improvements. Skilled in multitasking and prioritization, achieving beyond set quality metrics. Excelled in analytical skills, leading to impactful corrective actions and streamlined processes.
Overview
7
7
years of professional experience
Work History
Quality Analyst
Cognizant Technologies India Pvt Ltd
07.2023 - Current
- Created and revised procedures, checklists, and job aids to reduce errors.
- Developed and maintained defect databases for known issues.
- Conducted root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
Senior Process Associate
Prochant India Pvt Ltd
11.2019 - 02.2023
- Met month-end reporting objectives and deadlines.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Reduced production downtime with regular equipment maintenance and timely issue resolution.
- Monitored and reported on process performance to verify compliance with established standards.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
RCM Specialist
Oncospark India Pvt Ltd
02.2018 - 07.2019
- Contacting insurance companies and patients to follow up on outstanding medical claims.
- Navigating complex billing and coding processes to ensure accurate reimbursement for healthcare services.
- Prioritizing unpaid claims for calling, according to the length of time they have been outstanding.
- Resolving billing discrepancies or disputes.
Education
B.Tech - Information Technology
GSBT
Chennai 04.2001 -
Skills
Audit processes
Timeline
Quality Analyst
Cognizant Technologies India Pvt Ltd
07.2023 - Current
Senior Process Associate
Prochant India Pvt Ltd
11.2019 - 02.2023
RCM Specialist
Oncospark India Pvt Ltd
02.2018 - 07.2019
B.Tech - Information Technology
GSBT
04.2001 -
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