Violet Dsouza
Kolhapur
Summary
Specialist with advanced operational and
technical knowledge of IT General Controls, adept PCI DSS Compliance. Recognized for driving vulnerability remediation and enhancing security measures. Strong communicator and critical thinker, successfully managing multiple projects to ensure compliance and mitigate risks effectively.
Overview
7
7
years of professional experience
Work History
IT RISK & CONTROLS SPECIALIST
DIAGEO BUSINESS SERVICES, BANGALORE, KARNATAKA
06.2021 - Current
- Performed risk analyses to identify appropriate security countermeasures.
- IT risk and control validation for application & infrastructure
- Validate the evidence gathered based on the control periodicity, identify and work with the owners for remediation of gaps
- Fully accountable for ensuring the gross and net deficiency of controls stay within the D&T targets
- Vulnerability remediation working with the partners and business
- Understand the PII and ensure risk assessment whilst ensuring the risks are identified and remediated
- Working with vendors to ensure that the right evidence to be provided is understood
- Ensuring PCI compliance for new and existing solutions, work with the business and partners for SAQ's, vulnerability remediation
- Ability to escalate at the right time and drive business actions
- Demonstrated experience in ITGC and understanding of digital assets
Significant analytical and critical thinking skills - Excellent verbal and written communication skills enabling candidate to prepare and present recommendations to IS management
- Ability to manage multiple projects/priorities concurrently to work under pressure to meet tight time commitments
- Knowledge on working with auditors
Ability to build and maintain collaborative working relationships with
Information Technology personnel and vendors - Ability to influence Information Technology Service Providers to execute needed improvements to deliver quality services
- Ability to build and maintain collaborative working relationships with Information Technology personnel and vendors and internal customers.
Central Service Delivery Analyst
Diageo Business Services India (DBSI)
10.2019 - 05.2021
- Lead AD Dormancy Automation , JML Control execution Automation and QSFV Automation
- Handling Escalation mailbox to provide prompt response and coordinate with the resolver teams to get the issue resolved at the earliest.
- Handling GFOM (Global Folder Owner Management) related activities and updating the Excel on a regular basis.
- Performing AD Dormancy on the dormant accounts
- Following up on Ageing Incidents and Service Requests with various teams every week and reducing the number of ageing tickets.
- Collating monthly data on the above for MSR.
- Handling many applications (admin activities & non-admin activities) and executing the related controls for the applications.
- Participating in monthly review calls with the vendors and providing metrics that can be improved upon.
- Took transition of Treasury applications and was responsible for handling the applications & covering the audit activities of the applications for a brief period of time
IT Analyst
Diageo Business Services India (DBSI)
07.2018 - 09.2019
- Application Support - Troubleshooting, Access Management, installation.
- Admin Access of AirWatch Console.
- Handling Tickets on Service Now and reporting on Weekly basis.
Education
BE - Electronics And Telecommunication Engg
DY Patil College of Engineering
Kolhapur, India07-2018
Skills
- IT General Controls
- IT Risk Management
- CISA Aspirant
- PCI DSS Compliance
- Quality Assurance
- MS Power Apps
- Excellent Communication
- Decision making
- Critical thinking
- Event Mangament
Hobbies
Dancing, Spending quality time with people around, Learn new things.
Languages
English
Hindi
Marathi
Konkani
Timeline
IT RISK & CONTROLS SPECIALIST
DIAGEO BUSINESS SERVICES, BANGALORE, KARNATAKA
06.2021 - Current
Central Service Delivery Analyst
Diageo Business Services India (DBSI)
10.2019 - 05.2021
IT Analyst
Diageo Business Services India (DBSI)
07.2018 - 09.2019
BE - Electronics And Telecommunication Engg
DY Patil College of Engineering
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