Vipin Kumar
Physical Security Professional
Gurgaon,Haryana
Summary
Experienced Security Professional with a background in Security and 9+ years’ experience in Physical Security and Access Control Management, Alarms & CCTV Monitoring, Crisis Management Support, BCP support, Failover, Fire Safety & Evacuation Drill Support, Executive Protection Support, Support to travelers, Reports & Returns, Alarm analysis.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Analyst
Expedia Online Travel Pvt Ltd
Gurgaon
07.2022 - Current
- Ensuring that Access Control System across Expedia locations are deployed effectively and efficiently
- Monitoring, tracking, validating, dispatching, and escalating alarms based on their respective priorities using Lenel On guard, Milestone, Service Now, and Everbridge Control Center
- Identifying, investigating, and responding to critical alarms (P0, P1) on Everbridge Control Center
- Coordinating with all relevant stakeholders and Physical Security Teams (Operation, Badging, Technical Security, RSMs etc.) for risk containment and mitigation
- Passing on information to incoming shifts including relevant active critical alarm details, such as actions taken and next steps
- Analyzing, investigating, troubleshooting, and escalating all alarms
- Reports & Returns: Badge Access History Report, Reader Reports, Panel Report etc
- Ensuring adequate and effective escalation of all communication to and from GSOC
- Setting up GSOC roaster to ensure that alarm volumes commensurate GSOC staffing
- Trend identification for P1, P2 and P3 alarms and relevant escalation for alarm closures, noise reduction, meeting SLAs, effective and efficient alarm resolution
- Periodically auditing EBCC alarms to provide insight into alarm patterns and closures.
Security Specialist
American Express Pvt. Ltd
Gurgaon
11.2018 - 07.2022
- Alarms & CCTV Monitoring: Appropriate alarm responses across respective region using FLIR CCTV monitoring system and C Cure 9000 access control system
- Crisis Management Support: Comprehensive CMO Guidelines-based
- Support to all CRTs in each region
- Failover: Support and cover for other GSOCs
- Fire Safety: Fire Alarms, Drills and Evacuation Support
- Executive Protection Support: Monitoring & support Executive travel, corporate jet monitoring
- Support to Travelers: Provide advice and Intel to travelers about unfolding incidents
- Monitoring travel to restricted and prohibited countries
- Reports & Returns: Badge Access History Report, E-Sep
- Monitoring Worldwide and regional news sources 24*7
- UATs and process Development
- Overview and support to Concierge Desks in all regions.
Senior Executive
RBS Services India Pvt. Ltd
Gurgaon
12.2016 - 11.2018
- Work on Honeywell WINPAK application Server
- User Entitlement Review of contract and non-RBS staff PAN India
- Vendor Agency Staff validation PAN India
- Maintaining Authorization signatory of access validation PAN India
- Maintaining record of Employees PAN India using WINPAK and PACOM access control
- Maintaining E-Exit report and updating record in access control database PAN India
- Activation, De-Activation and Updating of employee and contract staff badges PAN India
- Maintaining record of Leavers, Joiners, and Mover’s detail PAN India
- Audit awareness training to BMS and access control operator
- Check/respond all HR and departmental mail (Termination/AOD/Transfer) and maintain database
- Management includes hiring, training, and coordinating work schedules of all security personnel
- Provide quick response to emergency situations as medical emergency, fires, accidents
- Preparation & review of security operations and statistics reports
- Look after security policies and procedures and ensure that security staff executes them.
Security Officer
IBM India Pvt. Ltd
Gurgaon
07.2014 - 12.2016
- CCTV and Alarm monitoring and respond to alarms.
- Maintain safe working environment for employees
- Handle emergency / security issues promptly
- Check/respond all HR and departmental mail (Termination/AOD/Transfer) and maintain database
- Maintaining employee Access Card Database with inventory
- Tracking and ensuring rectification of security system snags
- Educating employee on their responsibilities as per Company norms
- Attend entire client calls, lodge Complaint /Request, make job card & align responsible person
- Taking care of Security management, stock & billing, briefing of Security staff
- Maintaining material movement RGP/NRGP Database.
Education
Bachelor in Technology - Electronics and Communications Engineering
Maharshi Dayanand University
Manav Rachna College Of Engineering 07.2008 - 08.2012
Skills
Active Listening
undefinedCertification
ITIL Foundation Certificate in IT Service Management
Timeline
Analyst
Expedia Online Travel Pvt Ltd
07.2022 - Current
ISO 27001:2013 Lead Auditor
09-2019
Security Specialist
American Express Pvt. Ltd
11.2018 - 07.2022
ITIL Foundation Certificate in IT Service Management
11-2017
Senior Executive
RBS Services India Pvt. Ltd
12.2016 - 11.2018
Security Officer
IBM India Pvt. Ltd
07.2014 - 12.2016
Bachelor in Technology - Electronics and Communications Engineering
Maharshi Dayanand University
07.2008 - 08.2012
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