Summary
Overview
Work History
Education
Skills
Certification
References
Personal Vitae
Timeline
Generic
Vipin Kunnath

Vipin Kunnath

Program Manager
Kakkanad

Summary

PSM1 Certified Program/Delivery Manager with 17+ years of IT experience leading large-scale transformation programs, cloud migrations, and regulatory rollouts across telecom, banking, and financial services. Proven expertise in managing global stakeholders, driving compliance-focused initiatives, and enabling agile delivery at scale. Strong ability to bridge business and technology, ensuring value-driven outcomes with high quality & on-time delivery.

Overview

18
18
years of professional experience
5
5
Certifications
1
1
Language

Work History

Program Manager

United Parcel Service, UPS
11.2024 - Current
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.

Technical Delivery Manager (Agile)

Tata Consultancy Services
02.2022 - Current
  • BT Group is the UK's leading fixed and mobile communications provider, currently working here as a Technical Delivery manager to successfully plan & execute end to end delivery of a key program called Consumer Data acceleration.
  • Consumer GCP Data Acceleration Program: This is a large-scale cloud migration project for British Telcom ( UK) client , also one of the key initiatives with an aim to achieve BT's technical desire to embrace cloud-based technologies and reduce on premise foot print by decommissioning majorly three different & complex data ware houses ( Enterprise data ware house , Active data ware house and Netezza) - This also involves moving /ingesting the data from more than 35 sources to GCP and repointing 100+ applications to take data from GCP – As a technical delivery manager /Senior scrum master the main responsibilities are given below
  • The main responsibilities involved:
  • Setting up the project delivery model through agile ( scrum/Kanban) teams & coaching them to optimize velocity.
  • Identify continuous improvement opportunities for the scrum teams to make them high performing group.
  • Managing the end-to-end delivery through proper project plan and reporting through JIRA dashboards
  • Coordinating & planning , GCP data ingestion to GCP CCN ( cloud core node)& Data product delivery to migrate the data from on-prem to GCP .
  • Feb'22 – Till-date: Tata Consultancy Services, Kochi (Role: Consultant, Technical Delivery Manager)

Scrum Master (Agile)

Commonwealth Bank of Australia
05.2018 - 01.2022
  • CommBank is Australia's largest retail Bank and a household name. Worked as scrum master role to execute various challenging Database migration/Remediation projects given below.
  • ARADB uplift program: This was a SQL server upgrade project where the upgrade was being initiated from SQL 2012 to 2016
  • ARDB Sales force reflow: This was an integration project where a new salesforce application was built and integrated into a SQL server data base with data flow to enable various up/down streams , I was involved in System testing , regression and End to End testing as part of this new project.
  • Customer Interaction Project: Currently working in this project which integrates SQL data base 2012 in to sales force application , the purpose of the project is to flow the back from SQL data base in to Sales force application , this is predominantly an ETL driven project using SSIS tool for transforming the data (SQL server as back end)
  • The main responsibilities involved:
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
  • Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Monitoring/tracking scrum progress and performance against project plans, reporting status to project stakeholders through structured communication.
  • Actively working with the Product Owner to help him with product backlog creation.
  • Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
  • Mediating between developers and project stakeholders; fostering quality communication between engineering disciplines.
  • May 2018 – Scrum Master (Agile)
  • Jan 2022 Commonwealth Bank of Australia

Scrum Master

HCL Technologies Ltd
10.2007 - 01.2022
  • Regular coordination with Key Stakeholders /Program directors to update the delivery status and manage escalations.
  • Conducting Scrum of Scrums for monitoring/tracking scrum progress to track against project plans , reporting status to project stakeholders through structured communication.
  • Managing the RAID ( Risk , Assumptions , issues ,dependencies ) for cross functional teams across delivery streams
  • Managing planning change & deployment process through release management process in service now.
  • Oct'07 - Jan'22: HCL Technologies Ltd, Chennai (Role: Scrum Master)

QA Lead (Agile)

Bank of Ireland
04.2015 - 04.2018
  • FCRM project is a tool upgrade project where the client was using a AML tool called named ERASE and because of AML regulatory changes from the Government of Ireland they wanted to upgrade this tool with additional features and rename it as FCRM (financial crime risk management).All the upstream and downstream applications talking to Erase/FCRM underwent these changes and all the applications were tested and is successfully running in production now.
  • The main responsibilities involved:
  • Understanding the functional requirement and collaborate for the quality deliverables.
  • Understanding of the client's expectations in terms of the key client deliverables and internal metrics to measure the process performance.
  • Working closely with Business and Product team, Customer Minds and AD team and supporting stakeholders to accomplish delivery at high quality.
  • Attending conference calls from clients for updates/amendments and business developments
  • Defining the test approach, strategy and test schedule, resourcing and defining responsibility to all project resources.
  • Preparing estimates and resource training and assignation
  • Reviewing/guiding the team to derive test scenarios and test cases and uploading it in HP-ALM.
  • Organize internal team meetings to monitor project status.
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager / Test Manager.
  • Review defects and set the priority/severity and define the scope the required for retest, regression testing and Sanity testing.
  • Provide necessary support in Sending daily status report to the customers.
  • Apr 2015– QA Lead (Agile)
  • Apr 2018 Bank of Ireland – FCRM application upgrade project
  • (Worked at client location, Dublin)

Senior QA engineer (Waterfall)

WESTPAC
01.2012 - 03.2015
  • BT Financial Group offers superannuation and pension products that allow Rollover outs to other superannuation funds. The intent of this project is to make the necessary enhancements to ensure BTFG Super and Pension Funds comply with the Superannuation Data & Payment Standards for Rollover set by royal commission (Australia)
  • The main responsibilities involved:
  • Preparing Efforts estimates, Resource Allocation & Utilization sheet stating allocation and occupancy of each test resource on the project.
  • Automation testing involving Selenium and Java (using TestNG framework)
  • Training team members across various testing teams within the project and preparing the 'Document of Understanding' whenever required.
  • Participation in preparing Gap Analysis and Test Impact Analysis (TIA).
  • To run with the weekly status meeting along with onsite (Johannesburg) and offshore (India) team and publishing the weekly status report to client.
  • Coordinating with the onshore and offshore team daily to get the accurate status update.
  • Uploading the requirements in Quality center, mapping them with the test cases, assigning the test cases to the appropriate cycle, executing them and reporting defects.
  • Jan 2012– Senior QA engineer (Waterfall)
  • Mar 2015 WESTPAC – Super Stream project (Australia)

QA Engineer (Waterfall)

WESTPAC
09.2008 - 12.2011
  • CPI Rate Changes – This is a yearend project for the new consumer pricing index rate changes. Team had to verify the changes reflect in the new business welcome letters , renewal letters and the anniversary statements.
  • The main responsibilities involved:
  • Requirements walk through with business analysts.
  • Test case preparation.
  • QA environment &test data preparation.
  • Test Execution and reporting.
  • Defect logging and tracking to closure.
  • Obtaining test results signoff from business
  • Sep 2008 QA Engineer (Waterfall)
  • Dec 2011 WESTPAC

Education

Bachelor of Computer Applications -

UC college

Master of computer applications - undefined

Rajagiri college

Skills

  • Specialist in managing large scale & complex Data /Application cloud migration (On Prem/Cloud)
  • Increasing the effectiveness of agile ways in working (scrum) to deliver better business outcomes
  • Strategic project planning ,budgeting tracking & reporting

Strategic planning

Project coordination

Stakeholder communications

Change management

Team development

Cost management

Certification

PSM1 Certified scrum Master

References

Available on Request

Personal Vitae

  • Date of Birth : 8thApril, 1983
  • Gender : Male
  • Marital Status : Married
  • Address (Current): Yale 15 E, Skyline Ivy league apartments, Edachira , Kakkanad , Cochin(Kerala) - 682030
  • Address (Permanent): 6B, Apsara Manor Apartments, Water authority road , Aluva ,Cochin (Kerala) - 683001
  • Passport Number : P6926429

Timeline

Program Manager

United Parcel Service, UPS
11.2024 - Current

Technical Delivery Manager (Agile)

Tata Consultancy Services
02.2022 - Current

Scrum Master (Agile)

Commonwealth Bank of Australia
05.2018 - 01.2022

QA Lead (Agile)

Bank of Ireland
04.2015 - 04.2018

Senior QA engineer (Waterfall)

WESTPAC
01.2012 - 03.2015

QA Engineer (Waterfall)

WESTPAC
09.2008 - 12.2011

Scrum Master

HCL Technologies Ltd
10.2007 - 01.2022

Master of computer applications - undefined

Rajagiri college

Bachelor of Computer Applications -

UC college
Vipin KunnathProgram Manager