TRAVELLING
To pursue a challenging career in a reputed organization where there is vast growth potential to contribute my skills and capabilities for the growth of the organization. Accomplished Junior Executive - Customer Support Centre with over 2 years of experience prospecting, engaging and closing new accounts and building and maintaining relationships. Skilled in understanding and document customer requirements and issues in SERVICE-NOW to track and report activities, progress and strategies.
• Handled inbound/outbound calls of our customers .
• Experience in SAAS and customer support roles.
• Understand and document customer requirements and issues.
• Very good email writing skills.
• Willing to work on weekends on a rotation basis.
• Followed communication procedures, guidelines and policies.
• Ability to multi-task, prioritize, and manage time effectively.
Inbound Customer Service
TRAVELLING
TREKKING & MOUNTAINEERING
PHOTOGRAPHY