Results-oriented and Certified Scrum Master having 17+ years of experience currently spearheading efforts as an Associate Manager with virtusa Consulting and Services Pvt. Ltd. Skilled in Agile and Waterfall methodologies, with a strong focus on stakeholder management and aligning IT solutions with business objectives. Managing team delivering projects on time and driving continuous improvement initiatives. Onsite Experience: Lead and manage 5 to10-members offshore team. Worked as an onsite point of contact for 2 years in Lloyds Banking Group Period: Jul 01, 2018 – Jul 24, 2020. Rich commercial banking domain knowledge & comprehensive understanding of various Software & designing tools, up to date with latest technological advancements, regulations/guidelines & compliances in the industry. Knowledge in ITIL process implementation, Service delivery. Using ServiceNow as an ITSM platform to handle incidents, service requests, problems and changes. Possess expertise across System analysis implementation, testing, development and maintenance of Web Applications using Multi-Tier architecture with C#.Net ASP.NET, MVC 3 and 4 (Razor View), ASP.NET Core, Angular, React, SSRS Reports, SSIS Packages, Web Services, jquery, WCF, Web API and, Core API, ITIL, ServiceNow, JIRA. Demonstrate technical proficiency in a high paced production environment & exercise judgment within defined procedures & practices to determine appropriate action. Excellent communication & interpersonal skills, multi-tasker with an ability to interact with a wide range of people.