Viral Patel
Manager IT
Ankleshwar
Summary
To be part of a team in a globally competitive world to work at par with cutting-edge technology & to handle challenging projects either as a team or as an individual and to impact the organization I serve by bringing into play my propensity for hard work, skills acquired throughout the career, and loyalty to the organization.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Dy. Manager (HOD)
Alkem Laboratories
Daman
03.2023 - Current
- Lead and manage the technical support team, including hiring, training, coaching, and performance management of team members.
- Set clear goals and objectives for the team and provide regular feedback and guidance to ensure their success.
- Handling of support tickets and ensure timely and satisfactory resolution of technical issues.
- Conduct training sessions or workshops to enhance the technical knowledge and skills of the support team.
- Execute Technology audit assignment including Cyber security, Data Privacy,Business Continuity Management, Cloud Security, IT Application Controls, IT Governance.
- Plan, Organize, direct and monitor project operations, including overall quality of deliverables, process and completion of projects within budgeted timeline.
- Preparing detailed audit documentation.
- Identify areas of control automation.
- Responsible for installing, upgrading, and monitoring software and hardware as well as assisting with data backup and recovery.
- Responsible for maintenance, configuration, and reliable operation of computer systems, network servers and virtualization.
- Supporting the end users on windows 10/11,OEM, and administering windows server roles Active directory, DNS, DHCP.
Site IT Lead (HOD)
Lupin Limited
Vadodara
02.2022 - 03.2023
- Managing information technology and computer systems.
- Plan, organize, control, and evaluate IT and electronic data operations.
- To perform activities related to security management of laboratory computer systems, backup and restore activities execution and Disaster recovery management of laboratory computer systems.
- Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
- Design, develop, implement, and coordinate systems, policies, and procedures.
- Ensure security of data, network access and backup systems.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time.
- Audit systems and assess their outcomes.
- Preserve assets, information security and control structures.
- Handle annual budget and ensure cost effectiveness.
- Provides support and guidance to site projects and operations to meet the quality and compliance requirements of the site with respect to CSV.
- Reviews and approves validation deliverables and provides guidance in their creation.
- Identifies compliance gaps within their own area of responsibility and proactively works towards their remediation.
- Keeps up to date on regulations and global quality documents updates with respect to CSV and evaluates the impact on site activities.
- Maintains a constant state of inspection readiness within area of responsibility and contributes to this process across the department.
- Supports all site audits (internal, and third parties) and inspections both directly and indirectly.
- Identifies and highlights quality risks and actively participates in their resolution.
- Reviews and oversites of qualification and validation for timeliness, content, and conclusions.
- Maintains local computer system inventory and CSV SharePoint
Sr. IT Executive (HOD-IT)
Ajanta Pharma Limited
Dahej
02.2017 - 02.2022
- Responsible for creating and implementing IT operating model and managing IT operations including infrastructure, applications, and security at the Business Unit Level in line with overarching IT strategy and overall framework
- Manage the availability of the site IT services and solutions; continuously monitor performance and capacity of IT systems with the objective to identify scope for improvement and facilitate it for systems at the group level
- Preparation & review of Standard Operating Procedures of IT department
- Coordination for all software and hardware activities related to IT
- To assist in software and hardware installation validation protocol and report
- To maintain server maintenance and its backup
- To check the user rights and set the user profile after approval
- To prepare Computer Assets Status Report
- To verify the responsibility of the Hardware Service Engineer
- Backup, retrieval, and preservation of data
- Initiation and Approval of QMS related activities such as Change Control, Deviation, Incidence, and CAPA
- To perform activities related to security management of laboratory computer systems, backup and restore activities execution and Disaster recovery management of laboratory computer systems
- Creation of domain user and assign rights to user as recommended by Head of the department
- To provide the access rights in software to users and effective implementation of the procedure
- To ensure the integrity of all data generated either manually or electronically
- Role as an administrative for application software in Quality Control
- Participate in preparation, review, and approval of Lifecycle qualification deliverables for Server and computer system validation
- To prepare and review risk assessment
- Support in Preparation, review and execution of Qualification protocol and Reports
- Implementation of GxP IT procedure for development / implementation of new software/ application/ SCADA/ PLC.
IT Executive
Rusan Pharma Limited
Ankleshwar
02.2016 - 02.2017
- Computer hardware validation, Critical Computer Identification and Maintenance, Backup and Retrieval of Electronic Technical Data, Access control, Antivirus updating, Preparation of IT SOPs etc
- Responsible for infrastructure management & vendor management
- Take care of QA-QC Systems
- Create SOP for IT & QA-QC systems
- Provide support QC & Lab Systems (HPLC, GC, IR)
- Implements & tests resolutions for incidents affecting infrastructure components
- Responsible for data backup & scheduled data backup
- Manage all the IT Resource to company, Like Server, Desktop, Laptops, Printers
- Manage Firewall, Switch & servers
- 21 CFR Part 11, GxP Compliance
- Documentation related to Change control, SOP, Deviations, Investigations
- LAB instruments &applications
MIS Executive
Sintex Industries Limited, MIS
Kalol
03.2015 - 01.2016
IT Engineer
Sanofi India Limited - SilverTouch Technologies Ltd.
Dahej
06.2011 - 03.2015
IT Support Engineer
Pertonet LNG Limited - CMC Limited - A TATA Enterprise
Dahej
06.2010 - 06.2011
Desktop Engineer
ONGC - PCS Technologies Limited
Ankleshwar
06.2009 - 06.2010
Network Administrator
Narmada Cyber zone Pvt. Ltd
Bharuch
05.2007 - 06.2009
Education
SSC -
Lions School
Ankleshwar 03.2001 - 03.2002
HSC -
Shree T M Shah And AVM Vidhya Mandir
Ankleshwar 03.2002 - 03.2003
B.C.A -
Dr. C V Raman University
03.2010 - 03.2012
Skills
IT Infrastracture
undefinedSeminars and Conferences Attended
Netzealous LLC, Global Compliance Panel “FDA Data Integrity for Computerized Systems: Combat the Misconceptions of 21 CFR 11 & Annex 11”
Reliability Conferences, “Computer System Validation and 21CFR part 11, EU annex 11 and GAMP 5 Compliance”
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dy. Manager (HOD)
Alkem Laboratories
03.2023 - Current
Site IT Lead (HOD)
Lupin Limited
02.2022 - 03.2023
Sr. IT Executive (HOD-IT)
Ajanta Pharma Limited
02.2017 - 02.2022
IT Executive
Rusan Pharma Limited
02.2016 - 02.2017
MIS Executive
Sintex Industries Limited, MIS
03.2015 - 01.2016
IT Engineer
Sanofi India Limited - SilverTouch Technologies Ltd.
06.2011 - 03.2015
IT Support Engineer
Pertonet LNG Limited - CMC Limited - A TATA Enterprise
06.2010 - 06.2011
B.C.A -
Dr. C V Raman University
03.2010 - 03.2012
Desktop Engineer
ONGC - PCS Technologies Limited
06.2009 - 06.2010
Network Administrator
Narmada Cyber zone Pvt. Ltd
05.2007 - 06.2009
HSC -
Shree T M Shah And AVM Vidhya Mandir
03.2002 - 03.2003
SSC -
Lions School
03.2001 - 03.2002
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