Viren Kundale
Vadodara
Summary
Service Engineer with 10+ years of experience providing maintenance, repair, and installation services. Skilled at troubleshooting and problem-solving. Experienced Service Engineer with a successful track record of ensuring proper operation of mechanical systems and equipment. Strong analytical and communication skills.
I am Expert for Shimadzu Gas Chromatography all Models, Gas Chromatography Mass Spectrometry ( GC-MS) and Memmert all Oven, Water bath, Incubator, All Chambers.
Overview
12
12
years of professional experience
Work History
Manager-Customer Support
Toshvin Analytical pvt ltd
Vadodara
10.2017 - Current
- Analyzed competitive offerings to ensure the service department remained competitive.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Trained new employees on the use of customer relationship management software systems.
- Utilized technology to streamline service operations and improve customer experience.
Service Engineer
NETEL INDIA LTD.
Navi Mumbai
07.2017 - 09.2017
- Managed on-site maintenance and repair services for customers.
- Developed preventative maintenance plans to reduce downtime and minimize future repairs.
- Worked closely with customers to resolve issues and ensure satisfaction.
Field Service Engineer
SIGMA INSTRUMENTS PVT. LTD
Makarpura GIDC Vadodara
04.2013 - 06.2017
- Successfully provided on-site field service engineering for a variety of customers in the medical device industry.
- Demonstrated ability to troubleshoot complex issues and provide effective solutions in a timely manner.
- Maintained accurate records of service calls and repairs and ensured that customers were satisfied with the results.
- Developed strong relationships with customers, providing excellent customer service.
Education
High School Diploma -
R.M.S POLYTECHNIC (SIGMA INSTITUTE) BARODA
Vadodara 04-2013
High School Diploma -
New Era Hight School
Vadodara03-2009
Skills
- Troubleshooting
- Technical Support
- Communication Skills
- Problem Solving
- Customer service
- Time management
- Relationship building
- Sales promotion
- Product and service solutions
- Staff management
Languages
ENGLISH, Hindi
First Language
Gujarati
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
Timeline
Manager-Customer Support
Toshvin Analytical pvt ltd
10.2017 - Current
Service Engineer
NETEL INDIA LTD.
07.2017 - 09.2017
Field Service Engineer
SIGMA INSTRUMENTS PVT. LTD
04.2013 - 06.2017
High School Diploma -
R.M.S POLYTECHNIC (SIGMA INSTITUTE) BARODA
High School Diploma -
New Era Hight School
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