Virender Singh

• Managing portfolio for various aspect regarding – delinquent cases, POT NPA cases, Out of Order cases, Stress Accounts review, Low churning accounts, Red Flags reported cases, Delay in renewal accounts along with digital renewals, Stock Audit compliances, Critical Deferrals
• Managing of team for quick responses, decisioning & finalization of cases, dividing of work as per capabilities & requirements also ensuring timely completion, guiding the right way/process in specific circumstances
• Managing & ensuring proper training session of newly joined credit manager for policies, requirements, process and job responsibilities
• Evaluating of high amount cases, various business requirements
• Discussing & resolving any professional behavioral issues, personal issues during job roles within & between the various teams

• Handling deals/transactions end to end including credit appraisal, transaction structuring & documentation, loan disbursement, limit shifting and post-disbursal monitoring involving covenant compliance of assigned loan portfolio, periodic reviews/renewals etc; to ensure lasting customer relationship and simultaneously supporting/diversifying bank’s revenue streams.
• Handled clients/transactions across infrastructure domains i.e. Cement, Steel, Manpower services, Agricultural related business, Contractor Profiles etc including managing stress accounts/RFA Reporting.
• Involved in preparation of regular team reports, portfolio updates including Visting Customer Premises in cases of High Delinquencies /Out of order and ensuring Healthy Portfolio of the Mapped Area.
• Periodically discussions with seniors on Valuers and Stock Auditors Empanelled with bank and evaluating valuation and audit reports provided by team and raising to technical team in case of adverse observation and unfair practices adopted by vendors.
• Managing priorities and high work quality while working on multiple high priority deals /engagements simultaneously by owing and spearheading given assignments, continuously striving for excellence in all interactions with fellow professionals (internal and external) & always acting according to the highest professional standards.
• Managing the newly joined Credit Manager for initial trainings, policies, requirements, process and job responsibilities

• Experienced work for building and maintaining positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints.
• To possess excellent communication and problem-solving skills and work closely with sales and marketing teams to boost profitability and customer satisfaction.
• Understand customer needs and develop plans to address them
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Area: Direct taxation (Dept. Of Search, Seizure and Bank Releases)

Ø Key Result Areas:

• Assisted Seniors in preparing Reply to Statutory Notices (Including Assessment u/s 143(3), 148) and 154 of Income Tax Act 1961)
• Collated necessary documents for replies from Clients for various assessment under Income tax Act 1961
• Conducted regular tracking and responded to notices required under Faceless Assessment Scheme
• Coordinated with Department Officials (in case of Refund, Rectification, After Appeal Effects and Un-seizure Applications)
• Filling of various TDS returns U/s 194 of Income Tax Act 1961 ensuring compliance

Area: Statutory & Concurrent Audit (Union Bank of India, PNB Ltd, Central Co-op Bank Ltd)

• Conducting audit of assets of branch, various assets of loan, advances, cash & other bank balances, provisions, fixed assets and validation of process conducted by branch including physical verification of assets
• Conducting audit of liabilities, accounts, balances from other branch and banks including the process followed along with necessary documentation regarding process
• Ensured Correct Classification of accounts, assets are made
• Evaluated the efficiency and effectiveness of internal financial controls and execution of audit accordingly
• Demonstrated accounting & audit issues to clients through presentations and discussions with senior management
• In depth Checking of Loan Documents including CIBIL Report, Mortgage Deed, Equitable Mortgage
• Special Focus on Calculating Drawing Power in CC limit Cases of Industries with Long Net Operating Cycle
• Ensured Proper Authorization from Govt. Authorities taken in case of Sub lease and sale of Property
• Checked Inter Branch Transactions in case of accounts coming under sanctioning Limits by various approving authority
• Finalized LFAR Report & Tax Audit Report of Banks