Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vishal Bhowmick

Vishal Bhowmick

BANKING EXECUTIVE
Kolkata

Summary

Highly motivated and dedicated professional with a proven track record of strong organizational skills. Seeking an entry-level executive position to contribute to a dynamic team and drive the achievement of company goals. Committed to delivering exceptional results through hard work, passion, and a proactive approach. Excited to leverage skills and contribute to the success of an organization that values teamwork and innovation.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Customer Experience Executive

HDFC BANK
04.2023 - Current
  • Built customer confidence by actively listening to concerns and giving resolutions.
  • Reduced customer complaints by proactively identifying issues and implementing targeted solutions.
  • Enhanced customer satisfaction by implementing efficient problem-solving techniques and providing personalized assistance.
  • Established a customer feedback system, allowing for continuous improvement in service delivery.
  • Managed high-profile client accounts, ensuring consistent delivery of exceptional service levels.

Branch Sales Officer

HDFC Bank
04.2021 - 03.2023
  • Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.
  • Built and deepened long-term relationships with customers.
  • Developed comprehensive knowledge of bank operations, products and services.
  • Achieved individual and branch targets on consistent basis.
  • Resolved customer complaints to maintain high level of satisfaction.

Education

Bachelor of Commerce - Accounting And Finance

PRAFULLA CHANDRA COLLEGE
Kolkata, West Bengal
06.2015 - 05.2019

HIGHER SECONDARY - COMMERCE

PUDDOPUKUR INSTITUTION
Kolkata
05.2013 - 05.2015

SECONDARY - MADHYAMIK

CATHEDRAL MISSION HIGH SCHOOL
Kolkata
01.2012 - 05.2013

Skills

Professional Training in Employability skills

Certification

Standard Chartered Employability skills, Edubridge Learning Pvt Ltd., 05/01/21

Timeline

Customer Experience Executive

HDFC BANK
04.2023 - Current

Branch Sales Officer

HDFC Bank
04.2021 - 03.2023

Bachelor of Commerce - Accounting And Finance

PRAFULLA CHANDRA COLLEGE
06.2015 - 05.2019

HIGHER SECONDARY - COMMERCE

PUDDOPUKUR INSTITUTION
05.2013 - 05.2015

SECONDARY - MADHYAMIK

CATHEDRAL MISSION HIGH SCHOOL
01.2012 - 05.2013

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Vishal BhowmickBANKING EXECUTIVE