Vishal Gupta

• Participated in team-building activities to enhance working relationships.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created plans and communicated deadlines to complete projects on time.
• Resolved problems, improved operations and provided exceptional service.
• Collaborated with team members to achieve target results.
• Conducted research, gathered information from multiple sources and presented results.
• Used coordination and planning skills to achieve results according to schedule.

• Supervised and managed product-related communication to achieve messaging accuracy and product correctness.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Determined priorities and set policies for Pan India adoption of Fast Deliveries.
• Program managed Guaranteed Delivery pilot across few metro cities and scaling up same across all cities Swiggy Instamart is present in.
• Working closely with Product & Operations Team to improve the Consumer Experience on Instamart.
• Handling overall delivery experience of consumers transacting on Instamart and working on solutioning of problems faced by consumers.

• Setting up of Procurement processes for Swiggy Stores across Bangalore & Gurgaon and also helping in terms of the upcoming expansion of Swiggy's Grocery Division INSTAMART to Mumbai, Chennai & Hyderabad.
• Implemented policies and standard operating procedures for continuous improvement.
• Responsible for PO Generation and Supplier Relationship management.
• Heading the entire procurement charter for for Bangalore City.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
• Oversaw day-to-day clinical contracting and resource utilization management functions.
• Supervised 6 staff members tasked with handling materials management, planning and purchasing.
• Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
• Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
• Challenged teams to improve performance within distribution network to meet inventory targets.
• Monitored performance of external vendor supply chains while handling internal logistics.
• Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
• Improved, standardized and documented planning and scheduling processes.

• Being a part of Swiggy's 500 City launches and contributing to around 50+ city launches from the overall number with the likes of Chennai,Chandigarh, Jaipur, Kota etc.
• Handled around 25 City launches in WB Region with a team of 8 across 3 Months with a QOS of 30 across all cities.
• Planned marketing initiatives and leveraged referral network to promote business development.
• Reduced workflow inconsistencies by recruiting and hiring capable staff members.

• Handled the overall Sales across Rajasthan, with Jaipur being the initial city.
• Planned towards growth of the city and achieving 10K orders within 2 months of launch.
• Set an example across the company on the launch and growth trajectory of the city which is still the most spoken across the organization.
• Developed innovative marketing campaigns such as breakfast at Rs.49 and Weekend Combos @ Rs.99 to increase engagement with target demographic and drive brand exposure, which helped in achieving the 10K Orders mark in 2 months.

• Handled all major brands like HSB, A2B, Savory Sea Shell etc.
• Manager a portfolio of 60 brands contributing towards an overall of 25% cities GMV.
• Leveraged strategic planning to penetrate key accounts.
• Elevated account management by predicting potential competitive threats and outlining proactive solutions.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Part of the Ad Sales Team

Taking Care of the Gurgaon Factory based out of Manesar.

Taking Care of South & West Region Ad Sales and Subscriptions for the Fashion Magazine.