Operations professional specializing in process optimization and efficiency enhancement. Proven track record of achieving organizational goals through effective team collaboration. Expertise in project management, data analysis, and problem-solving. Recognized for strategic thinking and results-oriented communication.
Overview
6
6
years of professional experience
Work History
Senior Analyst- OTC
Diageo
Gurgaon
10.2023 - Current
Maintained accurate and up-to-date financial transaction records.
Managed email communications to enhance collaboration across all team levels.
Conducted regular follow-ups with customers to ensure prompt payment remittances.
Allocated fund receipts accurately and reconciled customer accounts.
Monitored overdue payments, initiating collections when necessary.
Implemented process improvements to boost efficiency and accuracy.
Assisted in coordination of annual audits by providing necessary artifacts.
Oversaw daily operations, ensuring timely task completion and policy adherence.
Associate Seller Support
Walmart ( Sonnenkraft Solutions)
Remote
01.2021 - 10.2022
Managed product pricing and ensured catalog accuracy on Walmart's seller portal.
Executed order processing tasks to facilitate smooth fulfillment and delivery.
Resolved seller disputes, ensuring compliance with Walmart policies and fair outcomes.
Validated and released seller payments while facilitating accounts payable functions.